Case Manager, Communication, Data Entry, Medical, and more

Kandis Johnson

Parker City, IN

480-***-**** ***************@*****.***

SKILLS

Customer Service, Organization, Attention to detail, Microsoft Office, Adaptive, multitasking, and the desire to learn new things and grow.

EXPERIENCE

Company Name, Location – RemX/Merk Access Program, Remote

October 31st – Current Contracted

•Creating BI cases to assist Patients in getting Copay assistance or free Oncology Medication.

•High inbound calls, multitasking, and customer service support regarding medication.

•Working close and side by side with KnipperRX/ Caretria to get Patients approved for medication and documents back to HCP for treatment to start/continue.

•Upholding the highest degree of PPI and HIPAA

Company Name, Location – Anesthesia Services LTD, Muncie IN

March 2025 – September 2025

•Verifying Insurance infromation, contacting doctor's offices, Law offices, and obtaining information in order to bill on behalf of inmates.

•Collecting payments, pre-payments, and answerign any questions involving procedures.

•HIPPA

Company Name, Location – Division of Family Resources, Muncie IN

April 2025 – July 2025

•Helped clients in obtaining documents for benefits.

•Assisting in informing them on what they need, status of benefits, and appointments.

Company Name, Location - Kidworks Academy, Phoenix AZ

March 2020 – November 2024

•Lead teacher in charge of class curriculum, activities, and portfolios.

•Meal prep, changing duties, cleaning, safety, and cleaning.

•Followed federal and state guidelines for safety and regulations.

•Upheld food and health guidelines for children’s age and for the food programs.

Company Name, Location – RemX/McKesson, Scottsdale AZ

January 20 - March 2020

•Assisting clients with questions about their program availability.

•High inbound calls, multitasking, and customer service support regarding medication.

Company Name, Location - National General Insurance, Mesa AZ

April 2019 - January 2020

•Assisting clients in maintaining their Mortgage Insurance. Making payments, updating insurance plans, and providing state regulations.

•High inbound calls, Dual Monitors, while using multiple applications to assist clients while keeping client confidentiality.

Company Name, Location - Abbott Laboratories, Chicago IL

September 2018 - April 2019

•Making calls to Doctors, Insurance, and Patients to get Prior

Authorizations approved and finalized.

•Hippa

Company Name, Location - Omnicare, Chandler AZ

April 2017 - September 2018

•Pharmacy Technician, taking inbound calls for prescription fills. Taking Doctor’s RX notes and turning them into Medication Labels.

•Print Labels and fill medication and label them while verifying correction dosage, quantity, and medication.

•HIPPA

EDUCATION

School Name, Location - Achieve Training Institute, CNA Certification

Indianapolis

July 2025 – September 2025

School Name, Location - AIU, Associate and Bachelor’s in criminal justice,

Online

May 2020 – August 2024

School Name, Location - UMA-Associate’s in science and pharmacy

Technician Certification, Online

November 2015 - April 2017

School Name, Location - Marcos de Niza High School, Tempe AZ

July 2007 - May 2011

Contact this candidate