Customer Service Executive

CURRICULUM VITAGE RAJ

DERE

**/*, ****** ****** ****., Kapreshwar Marg, 1st Floor,

Room No.6, S.P. Road Mumbai ? 400002.

Email : ***.*******@*****.*** Mobile No : 809-***-****

PERSONAL DETAILS :

Gender: Male

Date of Birth:03.04.1998

Marital Status: Unmarried

EXPERIENCE:

Reliable Spaces Pvt Ltd (Oct 2021- May 2022)

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Designation:- Sales Executive (Outbound Sales)

? Called customers and pitch about fitness products

moreover it?s importance and benefits.

? Used to follow-up for on call payments.

? Took Follow-up on daily basis for leads generated till

closure.

? Used to make sales report and revert on daily mails.

Tech Mahindra (Nov 2022 Till Date)

Designation: Associate Phone and Backend Associate

(Retention and Case Management)

? Handling customer query related to upgrade and

cancellation

? Up selling products and additional contracts to the

customer as per the requirements

? Took follow up on daily basis for leads generated till

closure.

? Handling 90+ cases for fraud and credit applied.

EDUCATIONALS DETAILS:

SR NO UNIVERSITY BOARD SCHOOL/ COLLEGE YEAR OF

PASSING

1 MUMBAI SSC ST TERESA?S 2014

2 MUMBAI HSC K C COLLEGE 2016

LANGUAGES KNOWN: ENGLISH, HINDI,MARATHI

HOBBIES:- Bike Riding, Football, Karate

I Declare That The Information Given Herewith Is Correct To

My Knowledge

Signature,

RAJ DERE

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