Evelyn Calderon
Glenwood, NJ
*************@*****.***
linkedin.com/in/evelyn-calderon-72a28a252
PROFESSIONAL SUMMARY
Bilingual (English/Spanish) customer service professional with strong experience supporting inventory tracking,
merchandise organization, and operational accuracy in fast-paced retail environments. Skilled in handling product
information, maintaining accurate records, assisting with inventory processes, and ensuring smooth day-to-day
operations. Seeking to transition into a Shipping & Receiving Clerk role leveraging strong attention to detail,
organizational skills, and experience working with high-volume merchandise environments.
CORE SKILLS
Customer Service ? Inventory Support ? Stock Organization ? Shipment Verification Support ? Record Keeping ?
Inventory Accuracy ? Product Handling ? Order Tracking Support ? Microsoft Excel ? Documentation Support ?
Bilingual Communication ? Attention to Detail
PROFESSIONAL EXPERIENCE
MACY?S Garden State Plaza, New Jersey September 2025 ? April 2026 Beauty Advisor / Customer Service
Associate (Kiehl?s Department)
? Provided customer service while supporting inventory organization and product replenishment.
? Assisted in maintaining accurate product displays and stock organization.
? Supported tracking of merchandise and ensured accurate product availability.
? Helped maintain organized stockroom and sales floor operations.
MACY?S Garden State Plaza, New Jersey April 2024 ? August 2025 Customer Service Associate (Ralph
Lauren Department)
? Assisted customers while supporting inventory organization and stockroom processes.
? Helped track merchandise flow and maintain accurate product placement.
? Supported inventory audits and resolution of discrepancies.
? Maintained organized stock areas to support daily operations.
SUNSHINE ADVANTAGE, New Jersey March 2023 ? April 2024 Behavior Technician / Customer Service
Support
? Role Managed detailed records and supported operational documentation.
? Verified information accuracy and corrected discrepancies in reports.
? Supported high-volume administrative tasks with strong attention to detail.
VICTORIA?S SECRET & CO. American Dream Mall, New Jersey Oct 2022 ? April 2023 Sales Associate
& Inventory Support
? Assisted customers while supporting inventory tracking and stock organization.
? Helped receive and organize incoming merchandise.
? Maintained accurate stock records and assisted with inventory counts.
? Supported store operations during high-traffic periods.
RIOBAMBA MUNICIPAL GOVERNMENT Ecuador Feb 2016 ? Nov 2021 Administrative Operations
Assistant / Executive Assistant
? Maintained accurate records and documentation across departments.
? Verified information and resolved discrepancies in reports.
? Organized files and supported operational processes.
EDUCATION
Bachelor of Science in Business & Marketing (Commercial Engineer) / Business Administration. Higher
Polytechnic School of Chimborazo (ESPOCH)
ADDITIONAL INFORMATION
Bilingual: Spanish (Native), English (B1?B2)
Strong computer literacy and experience with data systems
Comfortable working in both office and warehouse environments
Experience supporting inventory and stock-related processes