Intake Specialist - Part-time

REBECCA LEANDRE

Brooklyn, NY ***** +1-347-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Results-driven Health Administration graduate with over 2 years of clinical, pharmacy, and administrative support

experience. Proven ability utilizing healthcare databases, maintaining strict HIPAA compliance, and managing patient

demographics and scheduling documentation. Demonstrated background analyzing healthcare topics and organizing

academic and front-office records. Seeking an entry-level or hybrid role in Healthcare Administration, Insurance Services,

or Clinical Coordination to leverage strong organizational, technical writing, and workflow tracking skills.

KEY SKILLS

Healthcare Operations: Data & Systems:

Patient Scheduling, Front Desk Intake, Resource Electronic Medical Records (EMR/EHR), Data Archiving,

Management, Flow Coordination Microsoft Office, Google Suite

Compliance & Communication: Administration & Analysis:

HIPAA Guidelines, Patient Confidentiality, Technical Writing, Academic Research Assistance, Report Formatting, Database

Multilingual Delivery Management, Document Review

PROFESSIONAL & ACADEMIC EXPERIENCE

Healthcare Administration Residency Intern

St. John's University (Health Administration Department) ? Jamaica, NY 09/2025 ? 05/2026

? Collaborated with senior healthcare administration faculty to conduct specialized research, data collection, and

administrative literature reviews.

? Compiled, analyzed, and managed academic database references concerning modern healthcare networks, patient

equity, and public health systems.

? Drafted, formatted, and proofread formal administrative technical papers and instructional materials, ensuring high-

quality written standards.

? Participated in departmental scheduling and program coordination, maintaining strict organization over academic

documents and program timelines.

Medical Front Desk Receptionist

Midtown Medical Group ? New York, NY 06/2023 ? 05/2025

? Welcomed and checked in 25+ patients daily in a high-volume, multi-specialty medical environment.

? Managed patient scheduling, routed phone calls, and coordinated follow-up appointments using electronic systems.

? Verified patient insurance eligibility, collected co-pays, and supported front-office billing administrative tasks.

? Maintained accurate, up-to-date patient records within Electronic Medical Records (EMR) while ensuring strict HIPAA

compliance.

? Coordinated directly with clinical staff to support patient flow and minimize patient wait times.

Clinical Support & Data Assistant

La Dante Medical Office ? New York, NY 04/2024 ? 06/2025

? Synthesized patient clinical data, inputting vitals, medical history, and procedural documentation into EHR systems

with high precision.

? Streamlined follow-up tracking by designing and maintaining an organized digital scheduling log for post-procedure

care.

? Managed and audited clinical supply inventories, analyzing usage trends to forecast restocking needs and minimize

budgetary waste.

? Bridged clinical and administrative gaps by assisting with both front-office data tracking and back-office procedural

readiness.

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Pharmacy Services Technician

CVS Pharmacy ? Brooklyn, NY 01/2023 ? 10/2023

? Assisted pharmacists with processing and filling prescriptions accurately and efficiently within digital pharmacy

systems.

? Provided high-quality customer care, communicating clearly with patients regarding pickup timelines, medication

instructions, and wait times.

? Assisted with patient data entry, insurance information input, and routing basic billing questions to the pharmacist.

? Monitored pharmacy inventory levels, restocked medications daily, and maintained strict compliance with safety and

health protocols.

EDUCATION & CERTIFICATIONS

St. John's University ? Jamaica, NY

Bachelor of Science in Health Administration Graduated 05/2026

Stepful ? Medical Assistant Training 05/2024

Professional Certifications: Certified HIPAA Compliance Professional Phlebotomy Certification CPR / First Aid

Certified

LANGUAGES

English (Fluent) French (Proficient) Creole (Proficient)

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