?Monica Okunlola
** *. ******* ******, ********, MA 012301
Phone: 617-***-****
Email: *********@*****.***
Professional Summary
Experienced and compassionate Mental Health Worker with over 20 years of service in behavioral health and residential care settings. An overnight supervisor to other staff members. Proven ability to work within a recovery-oriented, person-centered framework, providing effective crisis intervention, risk management, and client advocacy. Highly skilled in communication, time management, and independent decision-making, with extensive experience supporting individuals with severe and persistent mental illness. Adept at building therapeutic relationships, facilitating collaborative care, maintaining accurate documentation, working closely with clients, providers, and community partners to improve quality of life.
Professional Experience
Mental Health Worker
Lindemann Mental Health Center ? Boston, MA
February 2002 ? Present
? Supervise staffs to support clients with activities of daily living, medication adherence, and medical appointments
? Advocate for clients and actively participate in individualized care planning
? Monitor client safety and respond to crisis situations as needed
? Complete incident reports and maintain accurate clinical and program documentation
Residential Counselor
Venture Community Health Center & BAMSI ? Brockton, MA
? Provided emotional and practical support to individuals with behavioral and mental health needs
? Collaborated with interdisciplinary teams to implement and monitor treatment plans
? Delivered individualized in-home and residential care services
Certified Nursing Assistant (CNA)
IntelyCare ? Various Nursing Homes & Assisted Living Facilities
? Provided direct care to elderly and medically fragile residents
? Assisted with ADLs and monitored changes in patient condition
? Maintained accurate patient records and supported nursing staff
Additional Skills & Qualifications
Certified Nursing Assistant (CNA), Home Health Aide (HHA), and Residential Counselor with strong experience in client advocacy, medication administration (MAP Certified), and behavioral health support. Proven ability to supervise staff, manage documentation and incident reporting, and deliver high-quality care in both residential and home-based settings. Committed to providing empathetic, professional care that promotes dignity, independence, and recovery.
Education
Bachelor of Science in Psychology and Human Services
William James College ? Newton, MA
Associate of Science
Massasoit Community College ? Brockton, MA