Senior IT Project Manager - PMP - 18+ Years Delivering Digital
Resume:
PROFILE SUMMARY
• PMP-certified Senior Technical IT Project Manager with 18+ years of experience delivering enterprise-scale software projects across diverse technology landscapes, including Microsoft .NET, Microsoft Dynamics, Microsoft SharePoint, Adobe Commerce (Magento), Shopify, Adobe Experience Manager (AEM), Salesforce, Python, WordPress, Ionic, Android, and iOS platforms.
• Proven expertise in leading end-to-end project delivery, collaborating with architects and engineering teams to implement scalable, secure, and high- performance solutions. Strong exposure to Agile methodologies, SDLC governance, and cross-functional coordination across Development, QA, and DevOps teams.
• Extensive experience in project management across Agile, Waterfall, and Hybrid methodologies, managing all phases including planning, scope definition, scheduling, resource allocation, risk management, and delivery execution. Skilled in developing project plans and budgets to optimize resource utilization and achieve business objectives.
• Strong stakeholder management and client engagement skills, with a proven ability to align business requirements with technical solutions and maintain long-term client relationships.
• Expertise in resource optimization, KPI tracking, risk mitigation, and process improvement, driving operational efficiency and delivery excellence.
• Experienced in leading cross-functional teams and ensuring seamless coordination across technical teams to deliver high-quality solutions aligned with business goals.
• Domain Experience: Banking & Financial Services, eCommerce, Education Technical Delivery & Engineering Collaboration
• Led collaboration with Business Analysts and stakeholders to refine requirements, ensure clarity, and align with technical feasibility and delivery timelines.
• Worked closely with architecture and engineering teams to drive scalable, secure, and high-performance solution delivery.
• Oversaw end-to-end delivery coordination across Development, QA, and DevOps teams, ensuring alignment across all SDLC phases.
• Drove release planning, build management, and deployment governance in collaboration with DevOps teams to ensure smooth and predictable releases.
• Ensured adherence to SDLC processes, coding standards, quality benchmarks, and delivery governance frameworks.
• Facilitated technical solutioning, estimations, and feasibility discussions, aligning business requirements with implementation approaches.
• Established traceability across requirements, development, testing, and release, improving delivery quality and minimizing production issues. CORE COMPETENCIES
Project Planning & Execution Project Lifecycle Management Quality Assurance & Compliance Stakeholder Management Client Relationship Management Cross-Functional Collaboration Resource & Team Management Performance Monitoring & KPI Tracking Mentoring & Leadership Risk Management & Mitigation Process Improvement & Continuous Optimization Delivery Management SDLC Oversight Project Reporting & Documentation Project Scheduling & Timeline Management SOFT SKILLS
CERTIFICATIONS
Project Management Professional (PMP) – PMI
Salesforce Certified Agentforce Specialist
Salesforce Certified Platform Administrator
EDUCATION
Bachelor of Commerce (B.Com)
University of Mumbai — Mumbai, India 2003
Higher Diploma in Software Engineering
Aptech Computer Education Institute — Mumbai, India 2006
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Pankaj Shivbhagwan Sharma
Project Manager
Technical IT Project Management Delivery & Program Management Cross-Functional Leadership Agile, Waterfall & Hybrid Execution
Negotiation &
Conflict
Management
Team Building &
Interpersonal
Skills
Analytical
Problem Solving
Visionary and
Decision Making
High Business
Ethics &
Trustworthy
Leadership and
Delegation
CAREER TIMELINE
WORK EXPERIENCE
Dec 2018 – Present Project Manager Ranosys Technologies — Jaipur, India
• Leading end-to-end delivery of multiple IT and eCommerce projects using Agile, Waterfall, and Hybrid methodologies, ensuring seamless execution across diverse domains.
• Managing cross-functional teams, aligning project objectives with business goals and maintaining effective stakeholder communication.
• Overseeing project planning, resource allocation, risk assessment, and quality assurance throughout all SDLC phases, ensuring successful project completion.
• Guiding teams in adopting best practices and collaboration standards across diverse technology environments, driving continuous improvement.
• Collaborating with technical leads to ensure scalable and efficient solution design.
• Implementing collaboration and productivity tools such as Jira, Confluence, and Trello, enhancing transparency, tracking, and team efficiency.
• Facilitating daily Scrum stand-ups and monitoring task progress through tracking tools, ensuring timely delivery of milestones.
• Directing client engagement, including requirement gathering, analysis, and regular communication, maintaining strong satisfaction and project alignment.
• Introducing process improvements, KPI tracking mechanisms, and best practices, optimizing performance, analyzing deviations, and achieving delivery excellence.
• Preparing project documentation, weekly status reports, and strategic plans, streamlining operations, promoting automation, and maximizing overall project efficiency.
• Ensured predictable delivery through KPI tracking, risk mitigation, and continuous improvement, contributing to improved delivery timelines and quality outcomes.
• Enabled adoption of AI-driven tools and automation to improve team productivity, streamline workflows, and enhance delivery efficiency. PREVIOUS EXPERIENCE
Aug 2016 – Nov 2018 Associate Manager VARA United (formerly Vikarta, acquired from 3i Infotech) — Andheri East, India
• Delivered multiple projects within the Banking domain, including hands-on development of Microsoft .NET applications and subsequently leading development teams to achieve high-quality, timely software delivery.
• Administered all the phases of the Software Development Life Cycle (SDLC) under the Waterfall methodology, ensuring structured execution and on- time delivery.
• Coordinated requirements gathering and defined detailed project roadmaps, translating complex business needs into actionable technical plans.
• Implemented risk management strategies and optimized resource allocation, enhancing team productivity and minimizing project bottlenecks.
• Mentored junior developers and maintained strong client relationships, fostering a culture of continuous learning and proactive issue resolution. Oct 2012 – Jul 2016 Associate Manager 3i Infotech — Andheri East, India
• Hands-on development of Microsoft .NET applications within the banking software domain and progressed to leading development teams, ensuring seamless project execution and delivery.
• Oversaw end-to-end project delivery, aligning technical outcomes with client requirements and business objectives.
• Maintained and strengthened client relationships, ensuring satisfaction and long-term partnership continuity.
• Mentored and guided development teams following the company’s acquisition by VARA United, facilitating smooth integration and sustained performance. Sep 2007 – Oct 2012 Software Engineer Viva Software Solutions — Vasai-Virar, India
• Developed and maintained scalable Microsoft .NET applications within the Education domain, ensuring high standards of quality, performance, and innovation.
• Advanced from core developer to team lead, guiding cross-functional teams and enhancing overall software development efficiency.
• Managed and delivered in-house software projects, customizing solutions to align with evolving business objectives and user requirements.
• Implemented process improvements and fostered a culture of innovation, driving continuous enhancement across the development team. TECHNICAL SKILLS
Programming & Development Microsoft .NET, SQL Server, Oracle 2007 – 2012 2012 – 2016 2016 – 2018 2018 – Present Viva Software
Solutions
Technology Exposure Microsoft Dynamics, Microsoft SharePoint, Adobe Experience Cloud, Adobe Experience Manager (AEM), Salesforce
(SFDC), Python, WordPress, Magento, Ionic, Android, iOS, AWS Project & Collaboration Tools Jira, Confluence, Trello, Git, Slack, SVN PERSONAL DETAILS
Languages Known: English, Hindi, Marathi
Address: Jaipur, India
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