Productive Team Player with Strong Service Skills

WILLIAM GERRINGER

Elkton, VA *****

540-***-**** - ******************@*****.*** - WWW: Bold Profile

PROFESSIONAL SUMMARY

Dynamic professional with a friendly demeanor and strong teamwork skills, experienced at Great Eastern Resort. Proven track record in effective issue resolution and time management, consistently exceeding production targets. Adept at customer engagement and maintaining high-quality standards, ensuring optimal product availability and enhancing store appearance.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

ACCOMPLISHMENTS

Achieved High End Results by completing Multiple Tasks with accuracy and efficiency.

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• Collaborated with team of 10 in the development of New Systems. SKILLS

• Friendly, positive attitude • Time management

• Customer service • Problem-solving

• Effective Issue Resolution • Customer Engagement

• Teamwork and collaboration • Friendly, positive attitude WORK HISTORY

06/2024 to 01/2025 Massanutten Resort

Great Eastern Resort – Massanutten

• Self-motivated, with a strong sense of personal responsibility.

• Worked effectively in fast-paced environments.

• Skilled at working independently and collaboratively in a team environment.

• Proven ability to learn quickly and adapt to new situations.

• Worked well in a team setting, providing support and guidance.

• Demonstrated respect, friendliness and willingness to help wherever needed. Assisted with day-to-day operations, working efficiently and productively with all team members.

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01/2020 to 06/2024 Production Worker

Qualified Staffing Services – Harrisonburg, VA

• Followed safety procedures and guidelines to maintain safe working environments.

• Used equipment properly to avoid workplace hazards or injuries. Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.

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• Resolved issues quickly to maintain productivity goals.

• Organized work to meet demanding production goals. Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.

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Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.

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• Took on additional shifts during peak work periods to keep projects on schedule. 06/2017 to 07/2020 Merchandiser/Vendor

Pepsi Bottling Group – Weyers Cave, VA

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.

• Updated pricing and signage to complete product displays and educate customers.

• Inspected merchandise for quality and arranged proper display location on floor. Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

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Answered customer questions regarding store merchandise, department information, and pricing.

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Monitored inventory levels and kept adequate stock in product displays on sales floor.

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Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

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EDUCATION

06/2010 Associate of Arts: Business Administration And Management Strayer University - Newport News, VA

PROFESSIONAL GOLF TOUR COMPETITOR & PREVIOUS U.S.G.A MEMBER Did charity work for Disabled American Veterans including Honor and Remember Tournament. 3 Months in Myrtle Beach,SC and support for Coastal Grand Cancer Wing.

Spent 10 plus years as a United States Golf Association Member LANGUAGES

Spanish

VOLUNTEER WORK

• Maintained clean, neat, and operational facilities to serve program needs.

• Assisted with special events and programs.

• Used strong interpersonal communication skills to convey information to others.

• Supported engaging, fun, and smooth-running events by helping with organization and planning.

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