Administrative & Operations Support Specialist - Remote-ready

SARAH LIEBERS

Inverness, FL Open to Fully Remote Positions

352-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Administrative and customer support professional with 6+ years of experience managing scheduling, documentation, permitting coordination, customer communication, and office operations across environmental, plumbing, wellness, and automotive industries. Experienced supporting fast-paced teams while handling high-volume administrative workflows, digital record management, compliance documentation, and client relations. Recognized for adaptability, organization, problem-solving, and the ability to manage priorities independently in remote and fast-moving environments.

CORE SKILLS

Administrative Support Remote Office Support

Data Entry & Documentation Customer Service & Client Relations Scheduling & Calendar Management Digital File Management Permitting Coordination Sunshine 811 Ticket Requests Compliance Documentation Vendor & Contractor Communication Billing, Estimates & Invoicing Project Coordination Microsoft Office Suite Google Workspace

CRM & Scheduling Systems Fast-Paced Multitasking

PROFESSIONAL EXPERIENCE

Coast 2 Coast Site Consultants — Administrative Assistant Florida 2025 – Present

• Provide administrative and data entry support for environmental and septic-related projects

• Process Sunshine 811 locate requests, permitting applications, and project documentation

• Coordinate inspections, compliance records, and project tracking activities

• Maintain accurate digital files and manage time-sensitive documentation

• Support communication between contractors, inspectors, vendors, and clients

• Assist with daily operations in a high-volume administrative environment Brooks Septic and Plumbing — Office Administration & Sales Inverness, FL February 2020 – 2025

• Managed daily office operations, scheduling, estimates, permits, applications, and customer follow-ups

• Coordinated emergency service calls, material orders, and vendor communication

• Maintained organized customer records, invoices, and project documentation

• Served as after-hours contact for customer support and scheduling needs

• Assisted with sales support, administrative tasks, and office workflow coordination

• Delivered professional customer service in a fast-paced service environment Affordable Auto Body — Office Administration / Shop Support Inverness, FL August 2019 – February 2020

• Performed front-office duties including billing, filing, scheduling, and customer intake

• Supported communication between technicians and customers to ensure smooth workflow

• Maintained organized records and assisted with day-to-day business operations

• Assisted with shop preparation and operational support tasks A Better U Acupuncture Clinic — Office Assistant

Ocala, FL September 2018 – July 2019

• Managed front-desk operations, appointment scheduling, and patient communication

• Maintained patient records and supported daily administrative operations

• Prepared treatment rooms and maintained clinic organization

• Delivered professional customer service in a wellness-focused environment

• Assisted with sterilization procedures and treatment room readiness ADDITIONAL EXPERIENCE & CERTIFICATIONS

• Florida Notary (Active)

• Experience supporting environmental and septic permitting processes

• Background in tax preparation, child advocacy support, and administrative coordination

• Strong communication, organization, and problem-solving abilities

• Quick learner with excellent adaptability in changing work environments EDUCATION

High School Diploma

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