Seasoned Administrative Professional with 20 Years Experience

Amanda Balic

*** ****** ** ********, ** *****

470-***-**** ***************@*****.***

Professional Summary

Organized and detail-oriented logistics and administrative professional with 10+ years of experience in scheduling, dispatch coordination, bookkeeping, and customer communication. Proven ability to support smooth operations, maintain accurate records, and ensure timely payments across remote and warehouse environments. Known for reliability, time management, and a strong understanding of transportation workflows. Core Skills

Logistics Support & Scheduling

Dispatch & Routing Coordination

Bookkeeping & Invoicing

Customer Service & Client Communication

Microsoft Excel & PowerPoint (Certified)

Time Management & Organization

Professional Experience

Assistant / Bookkeeper – Carpet Care and Beyond

Remote September 2009 – Present

- Maintain accurate customer records, schedule appointments, and manage all service billing

- Ensure timely customer payments and resolve invoice issues

- Serve as primary point of contact for internal communications and paperwork organization

- Support remote operations for field technicians and management Warehouse Associate – Amazon

Buford, GA July 2020 – February 2025

- Handled high-volume order fulfillment and shipping tasks

- Maintained inventory accuracy through cycle counts and scanning systems

- Collaborated with team members to meet daily performance targets Bookkeeper / Dispatcher / Recruiter – Halix Transport Inc. Commerce, GA July 2018 – April 2024

- Dispatched and coordinated transportation routes for regional drivers

- Managed driver onboarding and maintained DOT compliance documentation

- Oversaw company financials, including bookkeeping, invoicing, and reporting

- Communicated with shippers and carriers to ensure timely freight movement Cafe Associate – Speedway

Lilburn, GA January 2020 – July 2020

- Delivered fast-paced customer service and food preparation

- Maintained cleanliness and safety standards

- Operated point-of-sale systems and processed transactions Sales Associate – Liberty World Beverage

Braselton, GA August 2016 – April 2018

- Assisted customers with product selection and checkout

- Maintained merchandise organization and stocked inventory

- Provided friendly and helpful service in a retail environment Education

University of Phoenix

Healthcare Records April 2024 – January 2025

GPA: 3.88

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