Administrative Front Desk Specialist with Legal Experience
Resume:
ELIZABETH H. LICHTE
WEST LINN, OREGON CELL: 818-***-**** EMAIL: ************@*****.***
Professional Summary
Organized, personable administrative professional with extensive front-desk and legal-office experience supporting attorneys and clients in high-accuracy, confidential environments. Strengths include multi-line phone coverage, appointment scheduling and calendar control, client intake and service, document preparation, billing and receivables, and meticulous records management in Microsoft 365. Ready to bring professional experience, efficient scheduling, and reliable administrative support to a law office or medical office. Skills
● Front Desk & Customer Service: Greeting visitors; answering and routing high-volume calls; de-escalation and empathy; professional phone etiquette
● Scheduling & Calendars: Managing multiple calendars, coordinating appointments, reminders, and daily logistics
● Records & Documentation: Accurate data entry; creating and maintaining organized filing systems; document editing and transcription; confidentiality
● Billing & Payments: Client billing and accounts receivable; payment posting; invoice follow-up
● Productivity Tools: Microsoft Office 365 suite, including Word; printers, scanners, and basic office equipment
● Compliance Mindset: Experienced with confidential records handling; prepared to complete HIPAA privacy and security training quickly
● Adaptability: Fast learner with new software and workflows Professional Experience
Legal Assistant / Legal Secretary Law Offices of Steven D. Rubin, APC Santa Monica, CA Email: Rubinattorneys.com Telephone: 310-***-**** Feb 2017 – Nov 2024
● Managed front desk coverage and multi-line phones; greeted clients and directed visitors to meetings
● Scheduled and maintained multiple attorney calendars; coordinated appointments and deadlines
● Prepared, edited, and formatted correspondence and document packets; handled transcription as needed
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Resume
Elizabeth H. Lichte
Legal Assistant / Legal Secretary Philip D. Dapeer Law Corporation Los Angeles, CA Mar 2011 – Jan 2017 Email: ****@*********.*** Telephone: 310-***-****
● Provided reception coverage and client intake; answered and routed calls
● Managed calendars, scheduled client meetings, and maintained case deadlines
● Drafted and edited letters and routine legal documents; assembled document sets for client review
● Maintained client files and records with strict attention to detail and confidentiality
● Supported billing activities and basic accounts receivable tasks Legal Assistant / Legal Secretary Law Office of David M. Shacter Los Angeles, CA Jan 2006 – Jan 2011 (Deceased 2024)
● Handled front-desk reception; greeted clients and maintained a welcoming office atmosphere
● Managed attorney calendar and coordinated client appointments
● Prepared and edited correspondence and document packets; maintained accurate, organized files
● Assisted with client billing coordination and payment tracking
● Additional Information
● Strong written and verbal communication
● Willing to complete HIPAA and EHR/EMR front-desk training on hire
● References available upon request
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