Seasoned Operations Leader and Seafood Manager
Resume:
Strategic leader in management field
known for high productivity and
efficient task completion. Possess
specialized skills in operational
strategy, team leadership, and conflict
resolution. Excel in communication,
adaptability, and problem-solving to
achieve organizational goals.
Detail-oriented Seafood Manager
excellent with maintaining
organization, cleanliness, and
aesthetic appearance of display cases.
Helpful with advanced-level knowledge
of variety of seafood products.
Excellent communicator with many
years of experience.
Motivational leader and organizational
problem-solver with advanced
supervisory, team building and
customer service skills. Experience
stepping into roles and quickly making
positive changes to drive company
success. Focused on using training,
monitoring and morale-building
techniques to maximize employee
engagement and performance.
Experienced and proactive professional
offering many years of progressive
warehouse settings serving industry
needs. Talented in overseeing cost
control, loss prevention, and labor
management initiatives to streamline
and enhance operations. Decisive
planner with good communication and
problem-solving abilities.
Accomplished industry leader offering
many years of management expertise
including staff training and
Price Chopper Supermarkets
Seafood Department Manager Endicott, NY 01/2024 to Current
Directed daily work schedules and tasks for seafood department employees.
Proposed or approved modifications to project plans. Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Educated team members on how to safely handle products, use equipment and keep accurate records in accordance with food safety guidelines.
Recruited and trained new employees to meet job
requirements.
Stocked and rotated seafood merchandise in accordance with company standards on merchandise presentation, safety, sanitation and customer service.
Ensured compliance with food safety regulations and standards in accordance with company policies.
Conducted regular meetings with staff to ensure successful operations and customer service goals were met.
Implemented loss prevention measures to minimize shrinkage and theft.
Evaluated individual and team business performance and identified opportunities for improvement.
Interviewed prospective employees and provided input to HR on hiring decisions.
Analyzed financial data such as sales volume, market trends, and cost of goods sold to determine areas needing
improvement or expansion.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company
programs.
Informed customers about available seafood choices and convenience items.
Maintained cleanliness of the seafood department by ensuring shelves are stocked properly and free from debris or spills.
Organized team activities to build camaraderie and foster Eric
Strohl,Sr
*******.******@*****.***
Montrose, PA 18801
Summary Experience
ES
development, performance evaluation,
and continuous improvement. Focused
and efficient with proficiency in
financial reporting and budget
adherence. Demonstrated success in
evaluating P&L to achieve targets.
Personable and dedicated customer
service representative with extensive
experience in industry. Solid team
player with upbeat, positive attitude
and proven skill in establishing rapport
with clients. Motivated to maintain
customer satisfaction and contribute to
company success. Articulate,
enthusiastic and results-oriented with
demonstrated passion for building
relationships, cultivating partnerships
and growing businesses.
Resourceful Seafood Department
Manager recognized for productive and
efficient task completion. Skilled in
inventory management, quality
control, and customer service
excellence. Excel in leadership,
communication, and problem-solving to
achieve department goals. Committed
to maintaining freshness standards and
safety protocols to ensure customer
satisfaction and team success.
Versatile manager with background in
coordinating diverse teams and
managing complex projects. Skilled in
strategic planning, operational
improvement, and fostering
collaborative environments.
Demonstrated ability to enhance
efficiency and productivity while
maintaining high standards of quality.
Successfully implemented innovative
solutions that resulted in positive
organizational changes.
Diligent professional with many years
of experience maintaining seamless
business operations. Smoothly
administers budgets, trains staff and
monitors procedures to maximize
efficiency and balance objectives with
operational requirements. Exceptional
skills in inventory management, loss
prevention, and vendor negotiation.
pleasant workplace culture.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delivered superior service to customers during high-volume hours to cultivate great company reputation.
Developed relationships with vendors to secure quality products at competitive prices.
Monitored inventory levels, placed orders, and managed stock rotation.
Reviewed invoices from vendors prior to payment processing for accuracy and completeness.
Delegated work to staff, setting priorities and goals. Assisted customers with product selection while providing courteous service.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day. Promoted awareness among staff regarding health hazards associated with fish handling practices.
Resolved customer complaints in a timely manner while upholding the highest level of customer service.
Trained new employees on proper handling, stocking, merchandising, pricing, sanitation, and product knowledge techniques.
Maintained records of daily transactions and prepared weekly reports on sales performance analysis.
Dollar Tree Stores
Store Manager Montrose, PA 08/2023 to 12/2023
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Monitored inventory levels and placed orders to restock shelves.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day. Evaluated store performance and incorporated feedback to implement improvement plans.
Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships. Formed and sustained strategic relationships with clients. Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize
shrinkage.
Appraised inventory levels on frequent basis, ordering new Results-driven individual with a solid
track record in delivering quality work.
Known for excellent communication
and teamwork abilities, with a
commitment to achieving company
goals and delivering exceptional
service. Passionate about continuous
learning and professional development.
Employee training
Inventory management
Food safety compliance
Merchandising standards
Vendor relations
Customer service
Team building
Loss prevention
Sales analysis
Stock rotation
Performance evaluation
Conflict resolution
Operational efficiency
Staff recruitment
Process improvement
Waste reduction
Display techniques
Pricing strategy
Seafood preparation
Marketing initiatives
Ordering supplies
Employee scheduling
Sanitation standards
Merchandising strategies
Cross-department collaboration
Seafood replenishment
Production planning
Display design
Equipment monitoring
Seafood quality assurance
Demand assessment
Shipment logistics
Product rotation
Promotional planning
Merchandise presentation
Scheduling
Ordering and receiving
Inventory control
Product preparation
merchandise to keep quantities well-stocked.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company
programs.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities. Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Recruited, trained and supervised new employees.
Organized promotional events to increase product awareness. Developed relationships with suppliers to negotiate better prices.
Updated POS system with new products and promotional offers.
Established store tactics and strategies to achieve operational performance and sales goals.
Implemented campaigns and promotions to help with
developing goods and services.
Reviewed customer feedback to make operational
improvements and promote satisfaction.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling
appointments.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and
requirements.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Established customer service standards and monitored staff compliance.
Preserved product quality by maintaining stockrooms and disposing of damaged items.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Developed strategies to maximize sales and profitability. Created effective business plans to focus strategic decisions on long-term objectives.
Prepared monthly reports on sales figures, expenses, profits. Proctor and Gamble
Plant Technician Mehoopany, Pennsylvania 05/2021 to 08/2023
Conducted maintenance tasks such as cleaning, lubricating, adjusting, and replacing parts on machines.
Preprocessed feedstock to prepare materials for production. Inspected biomass power plant and processing equipment to Skills
Staff training
Fish inspection
Seafood pricing
Regulation compliance
Seafood merchandising
Display case management
Written communication
Financial management
Multitasking Abilities
MS office
Self motivation
Data analysis
Positive attitude
Risk management
Product development
Lead generation
Preventive Maintenance
Profit and loss management
Staff development
Problem resolution
Change management
Marketing strategy
High School Diploma
Montrose Area High School
Montrose, PA
06/1990
Some College (No Degree)
Kieser University
Lorida, FL
Criminal Justice
report damage and mechanical problems.
Organized and maintained various parts and raw material supplies in optimal configurations for production
requirements.
Troubleshot mechanical issues with plant machinery and equipment in a timely manner.
Tested operational systems periodically to verify correct functioning after repairs or adjustments.
Performed routine inspections of the production equipment and identified potential problems.
Ensured that all safety regulations were followed while working in the plant environment.
Inspected finished products prior to shipment for quality assurance purposes.
Repaired faulty components using hand tools and power tools when necessary.
Identified opportunities for cost savings through efficient utilization of resources.
Operated controls, combustion and firing mechanism equipment to heat biomass.
Assisted in training new staff on proper operation of plant equipment.
Calibrated fuel, chemical and water meters and monitored settings.
Price Chopper Supermarkets
Seafood Department Manager Endicott, New York
11/2008 to 05/2021
Directed daily work schedules and tasks for seafood department employees.
Proposed or approved modifications to project plans. Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Assigned work and monitored performance of project personnel.
Resolved customer inquiries and complaints requiring management-level escalation.
Educated team members on how to safely handle products, use equipment and keep accurate records in accordance with food safety guidelines.
Recruited and trained new employees to meet job
requirements.
Stocked and rotated seafood merchandise in accordance with company standards on merchandise presentation, safety, sanitation and customer service.
Ensured compliance with food safety regulations and standards in accordance with company policies.
Conducted regular meetings with staff to ensure successful operations and customer service goals were met.
Implemented loss prevention measures to minimize shrinkage Education and Training
and theft.
Evaluated individual and team business performance and identified opportunities for improvement.
Interviewed prospective employees and provided input to HR on hiring decisions.
Negotiated contracts with vendors to secure favorable terms and pricing.
Analyzed financial data such as sales volume, market trends, and cost of goods sold to determine areas needing
improvement or expansion.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company
programs.
Informed customers about available seafood choices and convenience items.
Maintained cleanliness of the seafood department by ensuring shelves are stocked properly and free from debris or spills.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Developed relationships with vendors to secure quality products at competitive prices.
Monitored inventory levels, placed orders, and managed stock rotation.
Reviewed invoices from vendors prior to payment processing for accuracy and completeness.
Delegated work to staff, setting priorities and goals. Assisted customers with product selection while providing courteous service.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day. Promoted awareness among staff regarding health hazards associated with fish handling practices.
Recruited, hired, trained, supervised, evaluated performance of all personnel assigned to the seafood department. Created and managed budgets for travel, training, and team-building activities.
Resolved customer complaints in a timely manner while upholding the highest level of customer service.
Trained new employees on proper handling, stocking, merchandising, pricing, sanitation, and product knowledge techniques.
Maintained records of daily transactions and prepared weekly reports on sales performance analysis.
Implemented quality control measures to uphold company standards.
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