Safety Minded Customer Service Professional with Compliance Expertise

JUDITH ATANDI

SCHERTZ, SAN ANTONIO, TEXAS I Tel (210) 723 - 8818 ***********@*****.***

Professional Experience

Reliable, customer- focused professional with extensive in safety, compliance, inspections, and team support seeking to transition into a retail/customer service role. Bringing in strong communication, problem solving, organization, and customer assistance skills developed through years of working in fast paced operation environments. I am known to be professional, attentive to detail, team work and maintaining high service standards. Customer service assistance I Stocking, merchandising and inventory support I Team work I Safety awareness and cleanliness standards I Problem solving I Easily adapt and flexibility I Product organization I Communication skills I Time management I strong people skills and mindset I ability to follow procedures and company standards I Quick learner open to stocking, curbside or other customer service roles I Internal audits I Health and Safety inspections I Incident investigation I CAPA Corrective and Preventive Actions implementation.

Ensure full compliance with all regulations governing the facility such as HSEQA policies, OSHA, CDC and state health department regulations on hygiene standards, waste management and clean water act by implementation and monitoring.

Carry out routine risk assessments, environmental and safety inspections to identify hazards and implement corrective actions for a safe environment for residents, staff and visitors.

Carry out incident/accident investigations, perform root cause analysis and implement corrective and preventive actions to reduce work place injuries and achieve resident safety.

Reduced incident rates by 23% through proactive safety audits and staff training.

Improved infection control compliance scores from 80% to 94%.

Introduced the Workplace Safety Incentive Programs which increased workers efficiency in handling work-related hazards, incident reporting, and appreciated the significance of safety hence reducing incidents/accidents.

HAZWOPER Basic training I 2026.

ISO 14000 Environmental Management Systems I 2026.

Project Management Diploma I 2023.

Post Graduate Diploma in Environmental Science - Assessment and Management University of East Anglia, Norwich, UK 2008.

Certificate of Merit Environmental Impact Assessment and Audits: Kenya National Cleaner Production Centre, Nairobi 2007.

Bachelor of Science in Biology and Chemistry: University of Eastern Africa, Baraton, Eldoret, Kenya I 2002. SELECTED MAJOR ACHIEVEMENTS

CORE SKILLS

EDUCATION & CREDENTIALS

Health, Safety and Environment & Quality Assurance (HSEQA) Manager 2024 – Present I St Johns Community Services I Delaware, USA Key Contributions & Results

Maintained strict safety, cleanliness and compliance standards across operational sites.

Assisted teams by providing clear communication, support and issue resolution in fast paced settings.

Managed documentation, inspections and accurate reporting with key attention to every detail.

Offer support to operational teams by coordinating tasks, meeting deadlines and adapting to change of priorities

Demonstared reliability, punctuality and customer facing professionalism.

HAZWOPER Basic training

ISO 22000 I Food Management Systems

ISO 14001 EMS Environment Management Systems

Introduction to Sustainable Development Goal indicators

Trends on Occupational Safety and Health at Work Place

Management and Leadership Skills

Finance for Non – Finance Managers

PROFESSIONAL EXPERIENCE

PROFESSIONAL TRAINING AND CERTIFICATION

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