Microsoft Dynamics 365 CRM/ERP Specialist with Azure Expertise

Aiden Roman

Microsoft Dynamics *** Specialist CRM, F&O & Business Central Power

Platform & Azure

************@*****.*** 929-***-**** Brooklyn, New York 11215 PROFESSIONAL EXPERIENCE

Microsoft Dynamics 365 Specialist with 12+ years of experience delivering scalable ERP and CRM solutions across Finance & Operations, Customer Engagement, and Business Central. Strong background in X++, C#, .NET, AL, and Power Platform, with hands-on experience in designing integrations using Azure services including Functions, Logic Apps, and Service Bus. Experienced in end-to-end development, system upgrades, data migrations, and building custom solutions that improve business processes and system performance. Proven ability to work across cross- functional teams, support enterprise implementations, and deliver reliable, high-quality solutions in fast-paced environments. Hands-on experience in development, customization, and integration, with a strong focus on delivering practical and scalable solutions.

TECHNICAL SKILLS

Microsoft Dynamics 365 Finance & Operations

D365 F&O development, AX 2012 to D365 upgrades, X++ customization, Chain of Command, Data Entities,

Electronic Reporting, SSRS, workflow extensions, Dual- write, performance optimization

Power Platform

Power Apps, Power Automate, Power BI, Dataverse,

Power Pages, custom connectors

DevOps & ALM

Azure DevOps, CI/CD pipelines, solution management, automated deployments

Data & Reporting

Power BI, DAX, SSRS, FetchXML, Azure Data Factory

Dynamics 365 Customer Engagement

D365 Sales, Customer Service, Marketing, Field Service, Project Operations, C# plugins, custom workflows,

JavaScript, TypeScript, PCF controls, business rules, Dataverse SDK

Business Central & HR Solutions

Business Central AL development, SaaS extensions,

event subscribers, REST and OData services, RDLC

reporting, HR system customization, upgrade

management

Azure & Integrations

Azure Functions, Logic Apps, Service Bus, API

Management, REST/SOAP integrations

PROFESSIONAL EXPERIENCE

06/2023 – Present Lead Dynamics 365 Architect

SingleStone Consulting

•Defined overall solution architecture across Dynamics 365 F&O, Customer Engagement, Business Central, and Power Platform environments.

•Led design decisions for system integrations, data migration, and Dual-write implementation strategies.

•Collaborated with business and technical stakeholders to translate requirements into scalable solution designs.

•Guided development teams on best practices, code standards, and implementation approaches.

•Established DevOps and ALM processes, including CI/CD pipelines and release management strategies.

•Oversaw Azure-based integrations using Functions, Logic Apps, and Service Bus to support business processes.

09/2019 – 05/2023 Senior Dynamics CRM Developer

Crestwood Associates

•Designed and developed complex Dynamics 365 Customer Engagement solutions across Sales, Customer Service, Marketing, and Field Service.

•Built custom C# plugins, workflow activities, JavaScript components, and PCF controls to extend platform capabilities.

•Developed and maintained enterprise integrations using REST, SOAP, Service Bus, and API Management.

•Implemented solution layering strategies and maintained governance across multiple environments.

•Established CI/CD pipelines using Azure DevOps and supported automated testing frameworks.

•Delivered advanced reporting solutions using FetchXML, SSRS, and paginated reports with optimized Dataverse performance.

05/2017 – 08/2019 Dynamics Power Platform Developer Cohesive Technologies

•Developed Canvas and Model-driven Power Apps using Dataverse as the core data platform.

•Automated business processes using Power Automate cloud and desktop flows.

•Built reusable PCF controls and custom connectors for enterprise-level integrations.

•Designed interactive Power BI dashboards with advanced data modeling and DAX expressions.

•Integrated Azure Functions and Logic Apps with Dynamics 365 to support real-time business scenarios.

•Collaborated with business teams to translate requirements into scalable low-code solutions.

06/2014 – 04/2017 Dynamics 365 Developer

Evolvous

•Developed X++ customizations in Dynamics AX 2012 and early Dynamics 365 Finance and Operations environments.

•Implemented extensions using Chain of Command and modern development practices.

•Designed and developed SSRS reports and Electronic Reporting formats for business needs.

•Built custom plugins, workflows, and JavaScript-based form customizations in Dynamics CRM.

•Developed REST and OData integrations with external systems using Web API services.

•Supported system upgrades, data migration efforts, and production issue resolution. EDUCATION

Bachelor's in Computer Science

Kean College

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