Resume
PavanKumar Allamsetti
Sr Analyst III Infrastructure Services
Hyderabad, India
096******** **********@*****.***
PROFESSIONAL SUMMARY
Storage and SAN Engineer with 6+ years of experience supporting enterprise storage infrastructure in 24 7 production environments. Strong hands-on expertise in NetApp, Pure Storage, HPE XP/3PAR, and Brocade SAN switches. Experienced in storage provisioning, SAN zoning, firmware upgrades, high availability, backup solutions, and incident management. Proven ability to troubleshoot complex issues and support mission-critical applications with minimal downtime.
CORE TECHNICAL SKILLS
Storage Platforms:
HPE XP7 / XP24K / P9500 / 3PAR / Nimble, EMC Unity (Basic), IBM V7k (Basic) NetApp FAS & AFF (ONTAP Cluster Mode).
SAN & Protocols:
Brocade SAN Switches, FC, iSCSI, FCP, SAN, NAS, NFS, CIFS
Data Protection & DR:
Snapshots, SnapMirror, SnapVault
Backup Technologies:
NetBackup (9.1/10.1), Avamar(19.1/19.4)
Monitoring & Tools:
ServiceNow (SNOW), NetApp Active IQ, Grafana, OnCommand Insights
Operations:
Incident Management, Change Management, Problem Management, 24 7 Production Support
PROFESSIONAL EXPERIENCE
DXC Technology
Sr Analyst III – Infrastructure Services
April 2022 – October 2025
AMS Leveraged Project July 2024 – October 2025
Role: Storage / SAN Engineer
Supported enterprise SAN and storage environments across HPE platforms, 3par, Nimble, NetApp, pure storage.
Performed storage provisioning, expansion, decommissioning, and migrations.
Executed firmware and ONTAP upgrades with minimal or zero downtime.
Handled SAN switch replacement activities, zoning validation, and HA verification.
Troubleshot SAN fabric issues involving servers, storage, ISLs, and tape devices.
Supported planned and unplanned outages, including recovery and RCA.
Implemented secure volume shredding prior to volume deletion for data compliance.
Generated Brocade SAN health check reports and resolved proactive alerts.
Coordinated with network, server, and security teams during critical incidents.
Participated in high-severity bridge calls and provided storage-level analysis.
Zircon Project May 2023 – June 2024
Role: Storage & Backup Monitoring
Administered NetBackup and Avamar environments for filesystem and Linux server backups.
Monitored backup jobs and performed daily troubleshooting of failed backups.
Executed backup restores during incidents and audit requests.
Prepared daily, weekly, and monthly backup reports using DPA.
Documented backup procedures and operational runbooks.
Managed incidents and service requests via ServiceNow under SLA commitments.
Provided 24 7 onsite/offsite production support.
SAP Project April 2022 – March 2023
Role: NetApp Storage Engineer
Supported NetApp clustered ONTAP environments in production.
Performed ONTAP upgrades and non-disruptive firmware upgrades (Disk, Shelf, SP, BMC, DQP).
Managed NFS exports, CIFS shares, aggregates, volumes, and SVMs.
Handled Node Panic incidents, takeover and giveback operations.
Performed volume provisioning, migration, and decommissioning.
Enabled AES encryption on CIFS SVMs.
Resolved power failures, port-down issues, and connectivity problems.
Proactively monitored storage using Active IQ, Grafana, and OnCommand Insights.
Innoplix Software Private Limited
Storage Administrator
October 2018 – February 2022
Monitored NetApp FAS and AFF storage systems in 24 7 production environments using ONTAP System Manager and CLI
Performed basic health checks on clusters, nodes, aggregates, volumes, and disks
Handled LUN and volume provisioning as per approved change requests
Supported SAN operations including basic zoning verification on Brocade SAN switches
Monitored SnapMirror and Snapshot jobs and reported failures to L2/L3 teams
Responded to alerts and incidents via ServiceNow, ensuring SLA compliance
Supported firmware and maintenance activities under supervision
Coordinated with OS and application teams for storage-related operational tasks
Followed incident, change, and problem management processes
CERTIFICATIONS
Pure Storage FlashArray Architect Associate
Dell EMC – Information Storage and Management Foundations (2023)
Microsoft Azure Fundamentals (AZ-900)
Oracle Cloud Infrastructure Foundations Associate (2022)
EDUCATION
Master of Computer Applications (MCA)
Malla Reddy Engineering College, Hyderabad