Director with 25+ Years in Food Service Operations

DARRYL WOLOD

*** ******** ***, ************, ** *1136 • Cell: 443-***-**** •

********@*******.***

Motivated director with solid experience managing all levels of large-scale business, including budgeting and administration. Business-driven individual with more than 25 years working as a Director for a food service organization. Determined and experienced in client rapport, budget control and employee mentoring and coaching. Focused Director considered an expert in regulations, compliance, and safety procedures. Highly capable in successfully resolving conflicts. Pursuing a new management role where hard work and dedication will be highly valued Experience.

Chesapeake Bay Snacks/ Koldkiss

General Manager, 11/2020 – 2024

• Responsible for wholesale and retail operations

• P&L, budgeting, payroll, forecasting, sales, and client interaction

• Direct responsibility for 1.7 million in sales

• Responsible for production of product

• Compliance issues for DOH, safety, labeling and recall

• Certified for FSPCA Preventive Controls for human foods Compass Group/ Chartwells

Senior Director of Dining Services/ Director of Operations, 06/2008 to 03/2020 American University and University of Maryland Baltimore County.

• Responsible for Residential board Dining, 26,000 meals a week volume, Plus a late-night operation

and a 24-hour retail store operation

• Responsible for 15 external and internal retail concepts

• P&L, budgets, payroll, forecasting, Sales, Client meetings

• Have reports of 5 full time Directors, 6 full time managers, executive chef, 12 supervisors, 6 sous chefs and 95 employees

• Direct responsibility for sales volume of 8 million and overall account budget of 20 million a year

• Union Account

• Safety champion of campus

Sodexo

Director of Catering, 01/2006 to 06/2008

George Washington University, – Washington DC

Responsible for full operation (Profit and loss) and Sales of all events. Responsible for sales volume of 5 million and overall account budget of 8 million a year. On and off premise. Client volume 10 to 3,000 per event.• Responded to customer requests via telephone and email.

• Performed initial client assessment and analysis to begin research process.

• Developed and maintained positive relationships with employees.

• Created the organization's mission and vision statements that would be utilized by all employees

• Delivered customized and effective solutions to clients that met unique demands.

• Hired and trained 45 staff (Union Account)

Main Street Caterers

Director of Operations, 03/2000 to 01/2006

Working with personal and corporate clients to develop and operate business.

• Responsible for five full time managers

• Tasks involved: Marketing new accounts, Client acquisition; establishing contracts; menu development; Employee go between and site management, Coordinated business activities with other management and employees in the final development of events

• Assume Full profit/loss responsibility.

• 4 million in sales.

• Client volume 20 people to 2,000 per event

• Worked directly with sales department, clients, and management to achieve top results.

• Verified data integrity and accuracy

• Supported Chief Operating Officer with daily operational functions.

• Analyzed departmental documents for appropriate distribution and filing.

• Researched and updated all required materials needed for firm and partners. Education

Bachelor of Science: Business

University of Maryland - College Park, MDAssociate of Applied Science: Hotel and Restaurant Management

SUNY Sullivan - New York

Associate of Arts: Culinary Arts

Culinary Arts Institute of Baltimore - Baltimore, MD References

References available upon request.

Contact this candidate