Veterinary Office Manager Seeking Reduced-Load Role

Beth Vogl Ward

Monticello, MN 763-***-**** ******************@*****.***

Education

Associate of Business, St. Cloud State University, St. Cloud, MN, 1991-1993 Currently enrolled Rasmussen University Nursing Program, May 2026 WORK EXPERIENCE

Veterinary Emergency Group VEG for Pets, Maple Grove, MN, May 2025 start to present

● Facilitate client/doctor/nursing staff throughout pet’s stay in the ER. Answer phones, correspondence and maintenance cleaning. Discussing financial matters and options. Going over and finalizing end of care options.

PetIQ Mobile Vet Supervisor- Eden Prairie, MN, February 2025-May 2025

● Assist doctors and oversee staff with mobile wellness care. Record findings, collect payments and daily bookkeeping

Over the Top Retrievers- Co-Owner, Monticello, MN, Dec 2018- present

● Organize, inform and record all medical records of dogs boarded

● Updated and maintained company website bi-weekly

● CFO responsibilities including but not limited to all accounts receivable/payable, ordering, all record and bookkeeping including quarterly and end of year tax accounting Buffalo Veterinary Clinic- Office Manager, Buffalo, MN, Aug 2008 – Dec 2018

● Manage daily operations for a 16-18 employee veterinary hospital

● Plan and execute new programs, protocols, and special events

● Inventory control, ordering, purchase orders and entering inventory into stock

● Training employees for client relations/front desk

● Involved in hiring/screening for client relations/front desk Rochford Veterinary Clinic- Front Office Specialist, Rochford, MN, July 2006 -July 2008

● Communicate with staff for efficient scheduling of appointments

● Order and take inventory of all office supplies

Monticello Pet Hospital- Receptionist Supervisor, Monticello, MN, Sep 1983-Jan 1996

● Facilitated consults between doctors and clients

● Discharged client’s post-surgery

Additional Work Experience

Licensed Child Care Provider, Monticello, MN, Jan 1996-July 2006

● Full-care provider for 8-10 children (newborn to infant, infant to toddler) MB Billing- Assistant Clerical Associate, Monticello, MN, Jan 1996-July 2006

● Organize mail, maintain deadlines, and send out billing statements to customers VETERINARY SOFTWARES

Phone Triage (20+ Years)

ImproMed (10+ years)

IDEXX Neo (5 years)

Vet Street Practice (5 years)

Dog Bite

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