Remote Data Support & Customer Operations Specialist

Tara Drdul

United States • ****.*********@*****.*** • himalayas.app/@taradrdul

Professional summary

Detail oriented professional with strong data entry, transcription, and documentation experience. Proven ability to maintain accuracy, follow structured guidelines, and communicate clearly in remote and fast paced environments using digital tools.

Education

DOUGLAS EDUCATION CENTER

Trade Certificate 2017 - 2018

Completed cosmetology program with focus on precision, sanitation standards, and detailed procedural work. RINGGOLD HIGH SCHOOL

High School Diploma 2011 - 2014

Completed foundational coursework with emphasis on communication, organization, and basic computer skills.

Experience

MAQDATA Remote

Independent Contractor Apr 2026 - Present

• Executed high-volume data entry and annotation tasks to support AI model training pipelines, maintaining an accuracy rate exceeding 98% across all submitted datasets.

• Processed and categorized large volumes of structured and unstructured data, contributing to the development and refinement of machine learning algorithms for improved model performance.

• Demonstrated consistent reliability and attention to detail as an independent contractor, meeting all project deadlines while adhering to strict data quality standards and confidentiality protocols. LIGHTHOUSE CENTER DAYCARE United States

Assistant Teacher Oct 2018 - Dec 2020

• Maintained detailed daily records on child development, ensuring accurate data tracking and documentation

• Observed and recorded behaviors to support individualized plans, applying consistent classification and reporting standards

• Organized schedules and activities using digital tools, improving workflow consistency and data organization

• Communicated updates clearly with parents and staff, ensuring alignment on documented observations

• Monitored environments closely to ensure safety and adherence to guidelines, demonstrating strong attention to detail

PRIVATE HOUSEHOLD United States

Babysitter/Nanny Feb 2020 - Apr 2020

• Tracked daily routines, meals, and behaviors, maintaining accurate and structured records for parents

• Followed detailed care instructions, ensuring consistency and precision in task execution

• Communicated observations clearly to parents, supporting informed decision making

• Maintained organized schedules and documentation in a home based work setting STAGE SHOPS United States

Sales Associate Mar 2018 - Dec 2018

• Processed transactions and orders with high accuracy using digital systems and payment tools

• Handled customer inquiries and documented interactions, ensuring clear and consistent communication

• Maintained organized records of returns and transactions, supporting data accuracy and reporting

• Used Microsoft Office tools to support daily operations and information tracking LONG JOHN SILVER'S United States

Cashier/Cook Feb 2017 - Dec 2017

• Processed high volume transactions accurately while maintaining attention to detail in fast paced settings

• Recorded orders and ensured correct data entry into POS systems

• Maintained clean and organized workstations, supporting efficient and error free operations

• Communicated clearly with team members to ensure order accuracy and workflow consistency DOLLAR GENERAL United States

Sales Associate Nov 2016 - Jan 2017

• Managed transactions and customer data with accuracy using retail systems

• Documented returns and handled inquiries, ensuring consistent record keeping

• Maintained organized inventory and workspace to support efficient data tracking RAINBOW SHOPS United States

Sales Associate Mar 2015 - Oct 2016

• Processed transactions and maintained accurate sales records using POS systems

• Assisted customers and documented requests, ensuring clear communication and service tracking

• Organized merchandise and records to support efficient store operations Skills

Technical: Customer Service, Data Entry, Transcription, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, Google Workspace, Payment Processing, Quickbooks, Virtual Communication Software, Zoom, Microsoft Teams, Time Management, Organizational Skills, Typing, Professional Phone Etiquette, Conflict Management, Social Media Management, Canva, Adobe Acrobat, Research, Sales, Client Communication, Problem Solving, Gmail, iOS, AI Training, AI Annotation

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