Texas Claims Adjuster with 10+ Years Experience

TRANEAL WATKINS

Memphis, TN Open to Remote – Texas

Phone: 901-***-**** Email: ******************@*****.*** PROFESSIONAL SUMMARY

Licensed Texas Claims Adjuster with 10+ years of insurance-related experience across property operations, claims handling, coverage review, loss investigation, and policyholder communication. Proven ability to manage property claims, review estimates and documentation, coordinate vendors, and maintain compliant claim files. Strong background in property damage assessment and customer resolution. Seeking Property or Desk Claims Adjuster opportunities with national carriers and claims administration firms.

CORE SKILLS

Property Claims Adjusting, Desk Claims Support, FNOL, Claims Intake, Coverage Review, Policy Interpretation, Property Damage Assessment, Estimate Review, Vendor Coordination, Claim Documentation, Compliance, High-Volume Caseload Management, Policyholder Communication, Microsoft Office, Claims Systems

PROFESSIONAL EXPERIENCE

Leasing Agent / Property Operations Specialist

The Trails at Mt. Moriah Apartments – Memphis, TN (10/2018 – Present)

- Investigate and document property damage, incident reports, and loss-related issues.

- Coordinate vendors and repairs, validating scope of work, timelines, and completion.

- Maintain accurate documentation supporting liability review, compliance, and loss mitigation.

- Resolve resident disputes through clear communication and documentation. Property Claims Adjuster – Remote

Regional Insurance Services Firm – Texas (03/2017 – 09/2018)

- Investigated residential property claims including water, wind, hail, and storm-related losses.

- Reviewed estimates, photos, invoices, and repair documentation to determine scope and damages.

- Verified coverage, deductibles, and policy limits in accordance with Texas policy guidelines.

- Communicated with policyholders, contractors, and vendors to resolve claims efficiently.

- Maintained accurate and compliant electronic claim files meeting quality assurance standards. Customer Service Representative / Insurance Support Gossett Kia – Memphis, TN (03/2016 – 02/2017)

- Reviewed insurance products, documented vehicle condition, and supported coverage-related issues.

Insurance Representative / Claims Support Specialist Methodist Health System – Memphis, TN (11/2009 – 02/2016)

- Conducted claims intake, coverage review, and assisted with settlements. EDUCATION

Accounting (In Progress), Strayer University – Memphis, TN High School Diploma, Sheffield High School – Memphis, TN LICENSE

Licensed Texas Insurance Adjuster (All Lines)

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