Administrative Professional with Child Care Experience

Iumani DeJesus

Philadelphia, PA *****

**************@*****.***

+1-267-***-****

Willing to relocate: Anywhere

Work Experience

Executive Secretary

Open Arms Of Nicetown 2-Philadelphia, PA

March 2015 to Present

· Managed and maintain executives' schedules.

· Set up medications and appointments for retired/disabled veterans.

· Prepared invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.

· Coordinated and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives/clients.

· Answered phone calls and direct calls to appropriate parties or take messages. Child Care Assistant

staceys fun in the sun preschool-Philadelphia, PA

June 2022 to August 2024

• Assisted in the supervision and care of children, ensuring their safety and well-being at all times

• Engaged children in age-appropriate activities to promote physical, cognitive, and social development

• Supported lead child care providers in implementing daily routines and schedules for meals, naps, and playtime

• Maintained a clean and organized environment by regularly sanitizing toys, equipment, and play areas

• Collaborated with parents to understand individual child needs, preferences, and any special instructions or requirements

• Provided positive reinforcement and encouragement to children during learning activities or challenging situations

• Assisted with diaper changes, potty training, feeding routines, and other personal care tasks as needed

• Supervised outdoor playtime to ensure a safe environment while promoting gross motor skills development

Manager

Dunkin Donuts (Manager)-West Chester, PA

March 2015 to September 2019

· Carries responsibility for all aspects of store operations.

· Key areas of responsibility include labor management, daily operations, and customer care.

· Labor management duties include hiring and a training associates, creating work schedules, delegating work, and evaluating employee performance.

· To regulate daily operations, managers file paperwork, analyze weekly sales numbers, order supplies, and perform opening or closing duties.

· Customer care duties include greeting customers, providing prompt and helpful services, and handling customer complaints in a professional manager.

· Must ensure employees provide except customer care, as well. Education

Diploma

Frankford High School - Philadelphia, PA

2015

Skills

• Critical Thinking Skills

• Reliable

• Industrious

• Front-Office Operations

• Well Presented

• Customer Service

• Interpersonal Skills

• Written Correspondence

• General Office Skills/Medication Certified

• Employee Evaluation

• Office Management

• Microsoft Outlook

• Human Resources

• Banking

• Typing

• Medical terminology

• Clerical Experience

• Word Processing

• Event Planning

• Accounts Receivable

• Transcription

• Financial Report Writing

• Accounting

• Personal Assistant Experience

• Computer networking

• Project coordination

• Software deployment

• LAN

• Network infrastructure

• Retail sales

• Purchasing

• Marketing

• Negotiation

• Property leasing

• Hotel experience

• Front desk

• Microsoft Exchange

• Microsoft Windows

• Network Support

• Active Directory

• Presentation skills

• Leadership

• OPERA

• Microsoft Windows Server

• Computer literacy

• Calendar management

• Office experience

• Administrative experience

• Organizational skills

• Phone etiquette

• Food preparation (7 years)

• Time management

• Data entry

• Filing

• Multi-line phone systems

• Computer skills

• Hotel experience

• Front desk

• Hospitality

• Teaching

• Customer service

• Administrative experience

• Organizational skills

• Typing

• Phone etiquette

• Computer skills

• Personal assistant experience

• Clerical experience

• Calendar management

• Cash handling

• Google Docs

• Office management

• QuickBooks

• Accounts receivable

• Medical terminology

• Windows

• Computer literacy

• Microsoft Office

• Negotiation

• Time management

• Google Suite

• Communication skills

• Restaurant experience

• Restaurant management

• Leadership

• Supervising experience

• Management

• Senior care

• Appointment scheduling

• Microsoft Outlook

• Microsoft Excel

• Microsoft Powerpoint

• Recruiting

• Sales

• Service writing

• Personal care home

• Nannying

• Cleaning

• Laundry

• Housekeeping management

• Customer retention

• Office experience

• Corrections experience

• Human resources

• Customer relationship management

• HIPAA

• Purchasing

• Account management

• Relationship management

• Network infrastructure

• Serving

• Executive administrative support

• Project coordination

• Microsoft Word

• Microsoft Outlook Calendar

• Driving

• Childcare

• WordPress

• HR sourcing

• Proofreading

• Paralegal experience

• Banking

• Research

• Financial report writing

• Accounts payable

• Presentation skills

• Customer support

• Slack

• Project management

• Care plans

• Home health

• Databases

• Patient service

• Physiology knowledge

• Anatomy knowledge

• Editing

• Medical scheduling

• Medical office experience

• Data entry

• Call center

• Medical administrative support

• Medical receptionist

• Multi-line phone systems

• Pivot tables

• Data management

• Filing

• Basic math

• Math

• Early childhood education

• Classroom experience

• Retail sales

• Social media management

• Network support

• Law office

• Document management

• Upselling

• Telehealth

• Strategic planning

• Hospital experience

• Project scheduling

• Construction

• Classroom management

• Experience working with students

• Special education

• CRM software

• CAM programming

• Software troubleshooting

• Payroll

• Order fulfillment

• Dental receptionist

• Transcription

• B2B

• Business development

• Cold calling

• Database management

• Microsoft Project

• Salesforce

• Mac OS

• iOS

• Computer hardware

• Help desk

• SAP

• Microsoft Exchange

• Public relations

• Dealership experience

• Inventory management

• Writing skills

• Dental office experience

• Dentrix

• Driving (9 years)

• Operating Systems

• Analysis skills

• Dispatching

• Logistics

• Delivery driver experience

• Accounting

• Order entry

• Hotel management

Certifications and Licenses

Property & Casualty License

Driver's License

January 2015 to November 2027

Child Development Associate Certification

CPR Certification

Massage Therapy License

May 2016 to Present

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