Data Entry Operator

Cory Hirose

**** ********* **, ***** *****, CA 91709?

949-***-**** ****.******@*****.***?

LinkedIn: https://www.linkedin.com/in/cory-hirose-4a0a462a3/

Education

Boise State University, College of Business & Economics ? Boise, ID?

Bachelor of Business Administration (BBA), Entrepreneurship Management?

August 2020 ? December 2024

Professional Experience

Dry-Out Medics ? Water Damage Restoration

Dispatch Manager & Marketing Assistant (Operations Team)?

May 2025 ? Current

Serve as one of two Dispatch Managers, overseeing lead intake, scheduling, and

daily operations for water damage restoration projects.

Manage inbound referrals from plumbing partners; contact clients, qualify leads, and

schedule assessments for Project Managers.

Coordinate and optimize Project Manager schedules in real time using Connecteam

and Slack to ensure efficient field operations.

Act as a central communication hub between plumbers, project managers, and

internal teams.

Track and verify sales and job data using Google Sheets, Slack, CompanyCam, and

SignNow to ensure accuracy and completeness.

Social Media Marketing & Brand Support

Plan, create, edit, and publish all social media content across LinkedIn, Instagram, and

Facebook.

Manage content strategy and execution using Canva and some Adobe Photoshop

producing branded posts, flyers, presentations, and internal documents.

Assist with marketing materials for business development, events, and internal

communications.

Planned and executed a company-wide Google Review competition to increase

online visibility and customer engagement. Planned and implemented a customer review

system to increase brand credibility, customer service, and employee accountability.

Solely Coordinated, marketed, and executed a local plumber happy hour, including

promotion, logistics, and vendor coordination.

Played a lead role in planning and executing a January 2026 industry trades expo,

overseeing booth logistics including size selection, layout design, asset design &

procurement, on-site coordination and pre/post-budgeting

Designed and produced all event marketing materials, post-expo mixer assets, branded

merchandise, and promotional items; managed vendor sourcing, purchasing, and

delivery timelines for the 2026 Expo

https://www.instagram.com/dryoutmedics/?hl=en

Le Creuset Cookware ? San Clemente, CA

Sales Associate?

June 2022 ? August 2024

Delivered personalized product recommendations to drive customer satisfaction and

exceed sales goals.

Maintained inventory accuracy and ensured consistent product availability on the sales

floor.

Developed strong communication and customer service skills in a high-end retail

environment.

Leadership & Activities

Boy Scouts of America ? Eagle Scout

Completed 100+ hours of community service.

Planned, fundraised, and built a 10x10 garden plot for a local food pantry.

Tau Kappa Epsilon Fraternity ? Boise State University?

September 2021 ? December 2024

Skills

Operations & Dispatch: Scheduling, Lead Management, Process Coordination

Marketing: Social Media Management, Content Creation, Canva, Event Marketing &

Planning

Tools: Google Sheets, Slack, Connecteam, Microsoft Word, Excel & PowerPoint

Soft Skills: Communication, Cross-Functional Collaboration, Time Management

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