Financial Markets Enthusiast with Strong Service Skills

Herrell Toler

**** ********** ***.

Colorado Springs, CO 80906

(719)719-***-****

********@*****.***

Professional Summary:

I have always had a passion for financial markets and strive to see things through clients’ eyes. I’m willing to learn new things, have a high work ethic and will do whatever it takes to get the job done.

Experience:

August 2018 – September 2025: American Furniture Warehouse – 2805 North Chestnut St. Colorado Springs, CO

Delivery Driver

Delivering furniture to customer homes and efficiently assembling furniture with various tools

Providing excellent customer service, answering questions, and handling complaints from clients

Adhering to assigned routes and following time schedules

Safely and efficiently loading and unloading merchandise to and from the truck and into customer homes

Inspecting and inventorying all merchandise to ensure accuracy, confirming customer orders

Training newly hired employees in all aspects of trucking driving, including safety protocols, route management, and customer service standards.

January 2019 – September 2021: Brosnan Rick Consultants -1 Blue Hill Plaza, Suite 1538, Pearl River, NY (Wal-Mart) 1622 S Academy Blvd. Colorado Springs, CO

Security Officer

Observing and deterring theft and other criminal activity in the parking lot by being a visible presence

Responding to and managing incidents such as shoplifting, altercations, or other emergencies within the parking lot area

Providing assistance to customers and offering a helpful and safe presence

May 2015 – September 2018: Allied Universal (T-Rowe Price) - 2220 Briargate Pkwy. Colorado Springs, CO

Security Professional

Securing premises and personnel by patrolling property

Monitoring surveillance equipment, inspecting buildings, access points, and permitting entry.

Preventing losses and damage by reporting irregularities, informing violators of policy and procedures, and restraining trespassers.

April 2013 – March 2014: Sam’s Club- 715 South Academy Blvd. Colorado Springs, CO

Tire Technician

Providing exceptional and speedy service and a customer friendly environment.

Changing tires, windshield wipers and batteries while attaining multiple certifications.

Test driving vehicles to ensure safety and customer satisfaction.

April 2004 – July 2010: Two Men & A Truck -3220 Filmore Ridge Heights, Colorado Springs, CO

Driver/Mover

Assist with pick-up, transport, and delivering of household goods in accordance with established procedures and protocols.

Routinely placed in the top five on customer feedback cards and was a team lead managing up to four workers.

Exceeded customer expectations by providing interior design expertise as well as insuring clients’ goods receive no damage.

January 2001 – February 2003: Aaron’s Rental -1330 N Academy Blvd. Colorado Springs, CO

Driver/Mover

Transporting furniture from the warehouse to customers via a company truck.

Regularly involves lifting, movement and placement of heavy items by hand or with the assistance of handling equipment.

March 2001 – April 2002: Ross Stores – 7670 N. Academy Blvd. Colorado Springs, CO

Inventory Specialist

Moving merchandise from the stockroom to appropriate floor locations.

Ensure shelves and pegs are fully stocked, well organized, clean, tagged, and signed.

Asking probing questions to uncover clients’ needs and addressing those needs.

Education:

Horizon High School

1305 South Circle Dr.

Graduation date: May 2004

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