Office Manager with Budget & HR Focus

https://www.linkedin.com/in/jaime-galbreath/

Jaime

Galbreath

**** *. ********* **** • Austin, TX 78748

612-***-**** • *.************@*****.***

www.linkedin.com/in/jaime-galbreath/

OFFICE MANAGER

High performance manager with a track record of success in using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. In depth understanding of company operations, administration and H.R. initiatives with a cost conscious approach while maintaining top quality output. Efficiently collaborates with all departments to support the daily operational needs of each with strong interpersonal and customer relations skills.

Budget & Revenue Focused

Detail-Oriented Professional

Proactive and Self-Motivated

Strong Communicator

Efficient and Organized

Accounting Expertise

HR Administration and Payroll

Dependable and Loyal

Flexible and Adaptable to Change

ACHIEVEMENTS

Process Improvement: Successfully generated standard operational procedures for the company from scratch, resulting in increased efficiency in all unit processes. Human Resources: Supported interview management, orientation preparation, and scheduling as well as conducting new employee training improving the company on-boarding process. Budget Assistant: Managed unit budgets carefully achieving a 25% decrease in operational expenditures.

EXPERIENCE

Travis County ESD #9 dba Westlake Fire Department, Westlake Hills, TX Preserving Life and Property by providing Community Risk Reduction and Emergency Response Office Manager 09/20-Present

Enter and approve bi-weekly payroll, closely monitoring changes or requests from employees presented in the previous two-week cycle.

Shop health insurance annually to ensure optimal coverage for employees

Review, approve, and enter all invoices into QuickBooks, print checks and ensure timely payment of all bills

Strategically plan and accurately created the upcoming year's budget in collaboration with the Department’s Fire Chief.

Attend, record, and post meeting minutes online for our monthly Board Meetings

Run financial and sales tax reports for monthly board meetings

Gather information and add to the monthly Board Package any new business that needs to be approved by the Board of Commissioners, subsequently presenting at the next board meeting

Plan and coordinate our company’s Annual Awards Banquet, ensuring that all details have been covered while staying within budget

Assist the Department’s Fire Chief with all weekly and monthly projects M3 Structure Services, Austin, TX and Roseville, MN Specialty contracting company that manufactures and installs commercial and residential modular buildings Operations Manager 11/09–05/20

Promoted after 5 successful years as office manager, continuing office management and adding more responsibility

• Created and managed reports to track company progress and ensure top performance

• Spearheaded accurate job cost estimates and detailed order tracking in company database

• Oversaw administrative, service and delivery departments to ensure a high level of quality client service

Jaime Galbreath 612-***-**** 2

• Planned and led monthly safety meetings and quarterly communication meetings to ensure team was knowledgeable and trained

• Recruited, hired and onboarded qualified candidates for each department and conducted performance and salary reviews in collaboration with department heads Office Manager/HR assistant 11/09–03/12

Managed day-to-day office logistics and ensured location and staff were operating efficiently

Performed all accounting duties, receivables, payables, general ledger, and month end

• Developed and implemented compliant office policies and procedures and ensured appropriate enforcement

• Gathered payroll information weekly and processed payroll through QuickBooks

• Processed weekly payroll liabilities and quarterly payroll/unemployment taxes and IFTA tax filings

• Prepared annual W2’s, 1099’s, MN sales tax returns & deposits. Submit IFTA & IRP compliance records

• Reported, recorded and maintained all confidential human resources & workman’s comp files

• Supported Interview management, orientation preparation, and scheduling

• Greeted customers and visitors, monitoring visitor access and maintaining security awareness

• Maintained office procedures, contact lists, emergency protocols, and FAQs

• Monitored office supplies continually ordering and restocking as needed

• Provided hiring process support, answered general employment and policy questions

• Ensured client satisfaction, including troubleshooting complaints and developing improvements to prevent recurrence

• Planned guest and vendor visits and meetings, team meals, and team activities

• Answered phones in a professional manner, directed calls and took detailed messages Mohawk/United Van Lines, Blaine, MN – Relocation Coordinator 05/05-05/09 Seamlessly and efficiently providing all client relocations needs for over 75 years

• Assisted the national accounts to ensure their employees (Shipper) received the most stress- free and enjoyable relocation possible. Took care of all the details from origin to destination

• Scheduled and performed in-home surveys to ensure accurate estimates were prepared to for national accounts/shippers, reserved the correct amount of space on the trailer, and scheduled appropriate 3rd party services for specialty items

• Generated estimates after gathering all required information then submitted to national accounts for approvals

• Built and maintained robust relationships with other agents though out the country, to ensure the highest level of team work in every aspect of the relocation process

• Assisted with the detailed billing of the relocation upon move completion TECHNOLOGICAL PROFICIENCIES

Outlook 360 – Word – Excel – Power Point – QuickBooks – ADP – ACT – Visio – Epicor – Adobe CERTIFICATES

* Notary Public * Certified QS-9000/ISO-9002 Internal Auditor * Completed 2 Courses of Computer Science for Microsoft Excel 2007/2010: Beyond the Basics 4/28/2017

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