Organized OMS Supervisor with Strong Work Ethic

CC

CATHERINE CRUZ

*********@*********.*** 469-***-**** Dallas, TX 75211

Organized OMS Supervisor experienced in coordinating workflow and delegating tasks. Works with upper management to resolve issues and advocates for employee needs. Promotes workplace safety through stringent enforcement of OSHA requirements. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Profit and Loss Management

Purchasing Management

Skilled in application software

Fleet Dispatch

United Parcel Service, UPS Dallas, TX

Logistics Operations Supervisor

08/2012 - 10/2020

Managed multiple small and large-scale projects in cross-functional environment.

Relayed information between drivers and recipients regarding ETA and potential delays.

Collaborated effectively in cross-functional team-oriented environment. Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.

Maintained high standards of internal and external customer service. Managed high-performing team of 75 workers to enhance quality and safety of internal freight systems.

United Parcel Service, UPS Dallas, Texas

Accounting Team Lead

06/1988 - 08/2012

Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.

Developed and documented business processes and accounting policies to maintain and strengthen internal controls.

Summarized and interpreted current and projected company financial position for other managers.

Business Management High School Dallas, TX

High School Diploma

06/1985

Devry Institute Irving, TX

Some College (No Degree) in Computer Networking And Telecommunications Summary

Skills

Experience

Education and Training

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