Hospitality Operations Leader and Event Strategist

SYDNEY BOLTON

LEADER IN HOSPITALITY

CONTACT

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CERTIFICATIONS &

LICENSES

WSET Level 2 Spirits

ServSafe Alcohol Certification

Food Handler Certification

KEY SKILLS

Task Prioritization

Customer Communication

Scheduling

Ordering/Purchasing

Guest Services

Leadership

Project Management

Menu Curation

Networking

Training

Dining Room Flow Management

Artistry

ABOUT ME

Operational leader and event strategist with a decade-long

track record of turning complex logistics into effortless

executions. I’ve led teams through high pressure

environments and I'm passionate about taking the grit and

hospitality centered problem solving I’ve honed in the

luxury setting.

CAREER HIGHLIGHTS

FAIRMONT SCOTTSDALE PRINCESS

Supervised over 85 staff members during the

Pumpkin Fest and Christmas at the Princess

events as well as the on property Starbucks and

retail shops. Responsible for hiring, training,

scheduling, and daily management of team

operations. Oversaw inventory control and

ordering, ensured smooth event execution, and

maintained high standards of guest service and

team performance.

BELMONT KITCHEN & COCKTAILS

Part of the team that opened The Belmont,

where helped design the cocktail menu and

developed the beverage matrix. also curated

and led interactive cocktail classes for guests

while training staff to ensure a successful launch.

WRIGLEY MANSION

Managed beverage operations at the Wrigley

Mansion, balancing high volume efficiency with

creative menu development for both the

restaurant and private events. Beyond

overseeing monthly inventory and batching

schedules, focused heavily on team growth by

leading staff education sessions on spirits and

craft techniques. also regularly represented the

venue in local mixology competitions and

industry events to help maintain its reputation

for top tier service.

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