NALKIA CHAVIS
Penn Hills, PA ***** *********@*****.*** 412-***-****
PROFESSIONAL PROFILE
Goal-Oriented Medical Biller and Coder with one year of direct experience and a strong foundation in the complete revenue cycle. Highly proficient in ICD and CPT coding, claims submission, and A/R management within fast-paced, HIPAA-compliant medical environments. Utilized systems like Cerner to ensure financial accuracy, accelerate reimbursement, and minimize claim denials. Dedicated to applying exceptional organizational skills and a strong work ethic to a challenging coding and billing role.
PROFESSIONAL SKILLS
ICD-10 & CPT Coding Cerner Billing System HIPAA Compliance Insurance Verification
Claims Processing Electronic Health Records Accounts Receivable
Medical Terminology MS Office (Word, Excel, PowerPoint)
EDUCATION
Diploma, Westinghouse High School - Pittsburgh, PA
Diploma, Medical Billing and Coding, Sanford Brown Institute - Monroeville, PA
PROFESSIONAL EXPERIENCE
Food Service P1, Carnegie Mellon University - Pittsburgh, PA 9/2021 – 8/2025
●Handled high-volume customer service and food delivery during peak operation hours
●Maintained strict adherence to organizational, cleanliness and safety standards
Planned career break due to Global Pandemic 3/2020 - 9/2021
Certified Nursing Assistant (CNA), Seneca Place - Verona, PA 5/2017 – 3/2020
●Provided patient care, maintained accurate charting of vitals and patient status
Home Health Aide, Various Home Health Agencies - Pittsburgh, PA Area 1/2013 – 2018
●Assisted clients with ADLs, reported changes in condition to supervising medical staff
Medical Filing Clerk, Milestone Inc. - Wilkinsburg, PA 11/2011 – 8/2012
●Ensured the accurate and timely filing of medical records for multiple practitioners, supporting seamless patient care workflow
●Supported operations in a HIPPA-compliant environment
●Processed ROI requests, maintained accurate patient charts for billing/appointments
Medical Biller, Davis Eye Group - Wilkinsburg, PA 11/2009 – 8/2010
●Managed all phases of the billing lifecycle, from patient eligibility to final claim resolution and account reconciliation
●Processed and submitted high-volume claims charges accurately using the Cerner system, meeting strict daily processing deadlines
●Investigated and resolved Accounts Receivable (A/R) discrepancies, overdue insurance claims and unpaid balances, significantly impacting revenue flow
●Verified daily patient authorizations and insurance eligibility to proactively mitigate future claim rejections
●Audited superbills and meticulously posted adjustments and payments, maintaining the integrity of patient accounts