Flexible Support Specialist with Disability & Transportation Focus

Karen McCollum

** ****** ***

Jersey City, NJ ***05

***********@*****.*** 201-***-**** [LinkedIn if available] Objective

To obtain employment utilizing my certifications, education, and experience in supporting individuals and providing professional services.

Education

University of Phoenix (Online)

- Bachelor of Science in Psychology – September 2015

- Associate Degree in Elementary Education – May 2013 William Paterson College, Wayne, NJ

- Studied Nursing – January 1992 to May 1994

Henry Snyder High School, Jersey City, NJ

- Diploma, Business Management – June 1991

• Client Advocacy & Support Services

• Disability Services & Transition Support

• Student Transportation & Safety Monitoring

• Customer Service & Relationship Management

• Cash Handling & Financial Transactions

• Wire Transfers & ACH Processing

• Documentation & Record-Keeping

• Time Management & Reliability

Skills

Professional Experience

The Deal FM – Newark, NJ

DSP / Employment Specialist (Contract, Self-Employed) April 2023 – April 2025

• Supported adults with disabilities (ages 21+) transitioning from high school into independent living.

• Assisted clients with Medicaid applications, housing, job searches, and other essential services.

• Provided individualized support to promote independence and long-term success. Self-Employed – Jersey City, NJ

Student Transportation Provider

September 2017 – Present

• Safely transported students to and from school at the request of parents.

• Maintained reliable and punctual service while ensuring student safety. Hudson County Transportation Co. – Jersey City, NJ Bus Aide

September 2014 – June 2017

• Monitored students during transport to and from school.

• Ensured safety, discipline, and compliance with transportation rules. The Provident Bank – Jersey City, NJ

ATM Clerk

April 2002 – May 2007

• Oversaw daily approval and balancing of ATMs across multiple bank branches.

• Ensured accuracy, accountability, and operational readiness of machines. Deutsche Bank – Totowa, NJ

ACH Clerk

July 2000 – April 2001

• Processed wire transfers and payroll submissions for corporate clients.

• Maintained accuracy, timeliness, and compliance with financial regulations. Summit Bancorp – Ridgefield Park, NJ

Bank Teller / Wire Transfer Clerk

February 1998 – April 2001

• Supported customers with account needs, transactions, and financial inquiries.

• Handled cash, deposits, and withdrawals with accuracy.

• Processed monetary transfers between banks.

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