Seasoned Operations and Customer Service Professional

Amy Aurelia Camp

**** * ****** **, ******, CO ***22 • 970-***-**** • *************@**********.***

P R O F E S S I O N A L E X P E R I E N C E

Baker Duffeyroll Cafe & Bakery, Denver, CO July 2024 – May 2025

Prepared breads and pastries for high-volume cafe operation Assistant General Manager Spruce Saddle Lodge, Avon, CO May 2021 – Aug 2023

Supervised general front-of-house operations and ensured customer satisfaction

Managed staff scheduling, training, and operational budgets for mountain resort restaurant Range Technician / Fire Engine Crew Member Bureau of Land Management, Nevada May – Nov 2019

Operated Type 6 fire engines as part of two-person crew

Executed fire suppression operations in remote terrain

Maintained specialized firefighting and welding equipment Customer Service / Sales Associate Warren's Southern Gardens, Texas Aug 2018 – May 2019

Provided horticultural consultation on plant care and landscaping design

Coordinated inventory between departments and supported special events Barista Starbucks Corporation Aug 2012 – July 2017

Delivered customer service in high-volume environment

Crafted high-quality coffee beverages at a fast pace and with a smile on my face

Performed both opening and closing procedures

Gardener Kingwood Garden Center Aug 2014 – Dec 2016

Managed tree and shrub inventory with certified forklift operation

Provided customer consultation and coordinated delivery services

Operated a forklift to load and unload large amounts of product Shift Leader Einstein Bros Bagels Aug 2013 – Feb 2014

Supervised staff and daily operations

Managed financial operations and inventory control Dining Room Server Old Faithful Inn, Yellowstone National Park May – July 2013

Managed multiple table service in high-volume tourist environment V O L U N T E E R E X P E R I E N C E

Trail Crew Member American Conservation Experience, Arizona Jan – Apr 2018

Collaborated with U.S. Forest Service on trail enhancement and heritage site preservation Trail Crew Member Rocky Mountain Youth Corps, Colorado Aug – Oct 2017

Constructed sustainable summit trail and implemented revegetation techniques

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