Financial Analysis & Compliance Specialist in Healthcare

Lcda. Amarilis Oquendo Hernandez

787-***-**** San Juan, PR **********@*****.*** LinkedIn Profile

Specialist in Financial Analysis, Health Services, Compliance, and Process Optimization

Overview: Licensed professional with a proven track record of optimizing financial and operational processes in healthcare settings, ensuring regulatory compliance, and driving measurable efficiency and service quality improvements. Expert in reporting, leveraging data to identify deficiencies, optimize resource allocation, and develop strategies that enhance performance and patient care outcomes.

Process Improvement Advocate: Steered initiatives to streamline workflows, such as optimizing modules and systems with 100% accuracy, significantly reducing operational inefficiencies.

Compliance Specialist: Collaborated in evaluating facilities for Medicare audits and Joint Commission inspections, ensuring readiness through meticulous documentation and adherence to regulatory standards.

Strategic Contracts Negotiator: Experienced in managing multimillion-dollar supplier contracts, ensuring alignment with budgetary goals and compliance requirements.

Operational Excellence Leader: Demonstrated ability to monitor key performance indicators, such as occupancy rates, length of stay (LOS), and daily census metrics, to inform strategic decisions.

Professional Experience

PUERTO RICO WOMEN AND CHILDREN HOSPITAL – Bayamón, PR

Financial Analyst 04/2023 – present

Provided financial analysis and reporting for a 223-bed hospital with over 673 employees, including detailed statistical reporting on key metrics, such as patient admissions, discharges, occupancy, length of stay, patient census, billing by health plan, and staffing metrics to inform strategic decision-making. Managed fund transfers for payroll based on available cash flow and intercompany transactions.

Optimized accounts payable, check production, and employee bonus payment modules in the Sage platform, improving efficiency and accuracy.

Conducted reconciliation between Sage and Meditech revenue systems, achieving 100% accuracy.

Monitored leases with suppliers, enhancing cost efficiency in financial operations.

Collected and prepared financial transaction data for monthly reconciliation and reporting.

Ensured accurate registration of all financial transactions between entities, maintaining precise records for audits and compliance.

UNIVERSITY OF PUERTO RICO – San Juan, PR

Health Service Administration Practicum 09/2022 – 12/2022

Completed two practicum rotations as part of a master's program in Health Services Administration, gaining hands-on experience in federally qualified health centers and hospital settings.

Neo MED Center – Gurabo, PR:

•Observed procedures at a 330 center, including developing proposals to secure federal funding.

•Attended monthly meetings and observed public safety policy implementation ahead of Covid 19.

Professional Experience

Hospital Municipal de San Juan – San Juan, PR:

•Assisted the Finance Department with budget preparation and participated in physical plant inspections to ensure compliance with Joint Commission standards.

•Conducted Inspected emergency doors, ramps, roofing for leaks, kitchen areas, fire systems, and tanks to ensure regulatory adherence.

•Monitored the emergency department to verify employee safety and compliance with quality standards.

•Participated in surgical procedures, including a cesarean section and tumor removal, gaining insights into hospital operations.

•Conducted an inventory of controlled and regular medications and supplies in the pharmacy.

•Contributed to the chart of accounts for implementing a new financial system.

HUB ADVANCED NETWORKS, LLC – San Juan, PR

Corporate Accountant 10/2018 – 04/2023

Managed accounting functions for a telecommunications company, including financial auditing, discrepancy reconciliation, and ensuring compliance with financial security protocols. Assisted in preparing annual budgets and financial transactions. Supervised three direct reports and collaborated with legal and sales departments.

•Recovered 75% of delinquent accounts receivable, representing over $3M in collections.

•Directed the transition of accounting systems from Peachtree to SAP, enhancing operational efficiency.

•Conducted audits of financial transactions and records, achieving zero findings during external reviews and ensuring compliance with industry regulations.

•Collaborated with the Legal Department to audit account discrepancies, reduce delinquency rates, and streamline payment plans tied to credit lines.

•Verified expense reports, customer invoices, purchase orders, and statements.

•Calculated customer payments by managing cash, checks, and credit card transactions.

•Improved financial operations by auditing collections, reconciling bank statements with general ledger entries, and identifying areas for process improvement.

AXESA – San Juan, PR

Financial Analyst 04/2018 – 09/2018

Provided support to the Finance Manager in strategic decision-making, analyzed data, and developed actionable insights for financial optimization.

Prepared daily cash flow reports to ensure accurate tracking and management of company finances.

Conducted financial forecasting to predict future cash flow trends and support planning initiatives.

Performed risk assessments to identify potential financial challenges and recommend mitigation strategies.

AIREKO, INC. – Caguas, PR

Accounts Payable Supervisor 09/2015 – 01/2018

Led the Accounts Payable department, managing a team of 17 employees responsible for payment authorization, sub-contract management, and purchase orders. Ensured compliance with company policies while maintaining the integrity of the payment process and fostering internal communication.

•Recruited, trained, and supervised employees to execute weekly check runs.

•Identified and resolved discrepancies, strengthening internal controls and department communication.

•Developed and implemented accounts payable systems, procedures, and policies.

•Supported project managers and operations staff by addressing financial inquiries.

•Processed daily payment requests for corporate credit cards and executed annual 1099 reporting.

Professional Experience

EDICIONES SANTILLANA – Guaynabo, PR

Head of Administration & Financial Analyst 03/2012 – 07/2015

Directed financial operations and administrative functions, supervising a team of 10–12 employees in financial analysis, accounts payable/receivable, billing, and customer service. Oversaw corporate audits to ensure compliance with federal requirements, established budgets, and implemented a new inventory system.

•Managed staff across financial operations, ensuring alignment with corporate goals and policy adherence.

•Analyzed monthly financial statements, driving the budget process and consolidation efforts.

•Collaborated with the sales department to assess and refine credit line policies for increased efficiency.

•Worked as a Financial Analyst for the first three years:

oImplemented budget monitoring processes for nine departments, enhancing fiscal oversight.

oPrepared and reported monthly financial statements to the corporate head office in Spain, ensuring accuracy and timeliness.

oConducted internal audits. Coordinated internal budgets for special projects.

oImproved program and service quality by evaluating processes and system results.

oProvided financial analysis and supported the Board of Directors' decision-making.

Education

University of Puerto Rico, San Juan, PR – MBA in Health Services Administration // May 2022

Interamerican University, San Juan PR – BBA in Accounting // May 2000

Additional Information

Previous Positions:

Star Computer Group (Miami, FL), A/P Supervisor: Supervised and trained accounts payable associates, ensuring optimal performance. Assisted in cash flow preparation and managed SAP data entry, invoice matching, and expense reviews. Negotiated credit lines, analyzed vendor accuracy, addressed discrepancies, and prepared sales tax reports and business license renewals.

Beauty Schools of America (Miami, FL), Director of Accounting, Miami, FL: Directed accounting operations, implementing inventory controls aligned with RunIt System specifications. Monitored staff performance, addressed personnel issues, and ensured accurate cash postings. Collaborated on pricing forecasts and product introductions and audited accounts payable for timely payments and discounts.

ADP (Miami, FL), Accountant: Managed daily check registrations and deposit reconciliations while applying accounting principles to analyze financial information and process general ledger transactions.

Weyerhaeuser Realty Investors (Seattle, WA), Corporate Accountant: Collaborated on accurate accounting and reporting for seven subsidiaries. Prepared monthly, quarterly, and yearly reports, improved accounting systems, and modeled transactions across investment tiers.

American Online (San Juan, PR), Financial Analyst: Prepared federal and state tax returns, quarterly reports, and employee 401(k) payments. Established a merchant management system, audited accounts, managed budgets, and authorized online service transactions through banking merchant platforms.

Volunteer Engagements:

−Board Member, Vidamar Group: A foundation dedicated to assisting individuals with attention deficits and other conditions to develop essential skills. The organization also supports children with autism through specialized programs and initiatives.

−Puerto Rico College of Health Services Administrators

Technology: MS Office Suite (Word, Excel, PowerPoint, and Teams) Sage, SharePoint, SAP, and Infomedika

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