Administrative Assistant with Strong Organizational Skills

Ebony Jenkins

Fort Lauderdale, FL *****-**** +1-754-***-**** **************@*****.***

Professional Summary

Administrative Assistant with 7 years of experience preparing flawless presentation, assembling reports, and Maintaining schedules. Looking to leverage organizational and time management skills as an Administrative Assistant with company. Willing to relocate to: Florida

Work Experience

Administrative Assistant

Administrative control service Fort Lauderdale, FL April 2024 to April 2026

• Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements

• Prepared and edited correspondence, reports, presentations, and other documents as needed

• Coordinated and organized company events, including conferences, seminars, and team-building activities

• Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members

• Assisted with the onboarding process of new employees by preparing necessary paperwork and coordinating orientation sessions

Administrative Assistant

Universal property & casualty Fort Lauderdale, FL January 2019 to January 2024

While working for Universal I performed drafting notices. Uploading E-services documents. Along with preparing spreadsheet’s for several paralegals to organize ongoing Trial’s and Hearings, Preparing Trial Boxes for upcoming Trials, Researching Judge’s rules, prepared release’s for settled cases. Along with several other performances while employed with company.

Administrative Assistant

Universal property & casualty Fort Lauderdale, FL January 2019 to January 2024

While working for Universal I performed drafting notices. Uploading E-services documents. Along with preparing spreadsheet’s for several paralegals to organize ongoing Trial’s and Hearings, Preparing Trial Boxes for upcoming Trials, Researching Judge’s rules, prepared release’s for settled cases. Along with several other performances while employed with company.

Assitant Manager

Dollar General Fort Lauderdale, FL

February 2018 to January 2019

Working at Dollar general with everyday customers face to face, assisting them with essential needs, overseeing 2 employees while Performing restocking items, ordering supplies for store, along with managing employee daily draw cashing out for the day. Continuing to be accurate with merchandise coming into store. Opening location for business and closing store at the end of shift.

Fraud Recovery Specialist

Sitel Pompano Beach, FL

May 2016 to January 2018

Working in the fraud department for Capital One banking 3rd party with this company, I took reports of lost stolen or misplaced credit cards. By written statements, and reports to our recovery department, to be sure the customer asst,are recovered or investigated properly for accurate decisions on continue relationship with customer. Verification/Customer Service

Carribean Cruise Line Fort Lauderdale, FL

March 2014 to May 2016

Working for CruiseLine I answered calls to verify the charges for travelers to aboard the grand celebration cruise ship. Providing customer service to customers with questions about their package purchase with sales representative. Taking payments for any upgrade or extensions while on vacation. Customer Service Representative

Teleperformance Tamarac, FL

March 2012 to April 2013

Answering multiple phone lines, to assist customers with Bill payment, Installation appointments, Service connection, or starting new services that the company offered such as phone line, cable, or internet service. Assistant Manager

Dots Retail Lauderhill, FL

March 2008 to June 2011

Opening the store for business, Responsible for taking deposit to the bank every morning shift, Closing the store at the end of the night, supervising 3 Employees during my shift. Performing great customer service skills with our customers merchandising, along with checking in shipment, and making sure I greet every customer and help their shopping experience great.

Asset Investigator

United Collection Bureau Davie, FL

November 2005 to February 2007

Conducted investigation for our client using Lexis Nexis/Accurint to find assts of debtors. Inputted this information into our database and sent it to our client before deadline. Education

High School Education

Plantation High School Sunrise, FL

June 1999 to June 2002

Skills

Time management Adobe Acrobat Title processing Record keeping Windows Court hearing scheduling Management Insurance verification Law office Research Legal administrative experience Writing skills Cash handling Lexis-Nexis Case Management Microsoft Office Personal injury law Insurance claims litigation Microsoft Excel Legal complaint preparation Dentrix Customer relationship management Cash register Microsoft Outlook Legal case management Office experience Administrative Experience Court case file organization Customer service Front desk Construction administrative experience Proofreading Teamwork Microsoft Word Accounts receivable Filing Legal drafting Computer operation Customer support Spanish Legal research English Paralegal experience Executive administrative support E-filing court documents Courtroom procedure Task prioritization Computer skills Typing Organizational skills Clerical experience Immigration law Litigation Communication skills Languages

English

Spanish

Certifications and Licenses

Cosmetology License

Driver's License

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