Administrative Specialist with Customer Service Experience
Resume:
Pamela Watson (********@*****.***)
Experience
STATE FARM STADIUM – LEGACY GLOBAL 2022-Present
Guest Service Relations
Greet guests and help with any problems. Roamer for stadium helping guest who have questions. RETIRED 6/2022
FRYS FOOD 2021-2021
Front line cashier
WORLD STONE IMPORTS 2021-2022
Office Administrator/Customer Service
• Daily contact with all sales associates regarding customer matters ICF SPECIALIST/CASTLE ROCK HOMES 2020-2021
Office Administrator
• Copy drawings to be submitted for permits
• Submit building permits
• Purchase Orders
• Schedule all projects for installation
• Daily contact with all sales associates regarding customer matters
• Submit all material required by contractor (W-9. Safety program, MSDS reports, dust control reports)
• Monthly reconciliation of bank accounts, credit cards
• All phases of accounts receivable (including customer accounts receivable, accounts reconciliation, customer disputes, job costing, billing and collections)
• All phases of accounts payable including weekly check runs (100 invoices weekly)
• Input and acceptance of all incoming contracts, including contact with all contractors
• Input client contracts verifying all information is correct
• Process purchase Orders
• Schedule all projects for installation
• Daily contact with all sales associates regarding customer matters
• Submit all material required by contractor (W-9. Safety program, MSDS reports, dust control reports)
• Certified payroll
• Pre-liens and liens, Lien releases, AIA Documents
• Invoicing
Unemployed: COVID 19 2020
Experience
SCP – SOLAR COVERED PARKING Phoenix, AZ 2019 – 2020 Assistant Project Manager
• Copy drawings to be submitted for permits
• Submit building permits
• Purchase Orders
• Schedule all projects for installation
• Daily contact with all sales associates regarding customer matters
• Submit all material required by contractor (W-9. Safety program, MSDS reports, dust control reports)
• Purchasing of materials for clients
• Safety meetings weekly with employees
SELF EMPLOYED – LAPPZ TRAVEL (While caring for Mother) 2018 – 2019 EUROPEAN PAVING SOUTHWEST, INC. Phoenix, AZ 2017 – 2018 Accounting Manager/Project Coordinator (Software: Sage 300, ADP)
• All phases of accounts receivable (including customer accounts receivable, accounts reconciliation, customer disputes, job costing, billing and collections)
• All phases of accounts payable including weekly check runs (100 invoices weekly)
• Input and acceptance of all incoming contracts, including contact with all contractors
• Input client contracts verifying all information is correct
• Process purchase Orders
• Schedule all projects for installation
• Daily contact with all sales associates regarding customer matters
• Submit all material required by contractor (W-9. Safety program, MSDS reports, dust control reports)
• Purchasing of materials for clients
• Certified payroll (100 people weekly both w2 and 1099)
• Pre-liens and liens, Lien releases, AIA Documents
• Invoicing
Family leave 2016 – 2017
KFNN-Money Radio Scottsdale, AZ 2013 - 2015
KPSF/KXPS Radio Palm Springs, CA
Accounting Manager/Office Manager
• Daily input of all commercials into daily schedule – required accuracy
• Daily contact with clients and sales representatives regarding traffic changes including new copy, extended copy and archived copy
• Input client contracts verifying all information is correct
• Maintains all program formats
• Coordinate closing and running of all aging of accounts receivable (monthly and yearly)
• Monthly reconciliation of all bank accounts including all credit card transactions
• Daily contact with all sales associates regarding client concerns
• Purchasing of all office supplies
• PTO for all employees insuring all is accurate
• Daily deposits (electronically)
• Input of all Accounts Receivable (invoices, payments, adjustments)
• All daily office duties including answering phones, greeting clients
• Able to handle and maintain customer and company data. BDL, Inc. Phoenix, AZ 2010 - 2011
Accountant
• All phases of accounts receivable (including customer account reconciliation, customer disputes, collections including liens, pre-liens, invoicing, AIA, lien releases)
• Accounts payable (coding, verify, resolve discrepancies, inputting. Writing checks.
• Purchase orders
• Monthly reconciliation with general ledger, including all end of month reporting
• Daily contact with all sales associates regarding customer matters
• All credit inquiries including opening and setting various credit lines for customers
• Assist controller in daily activities
• City and state sales tax reporting (Monthly sales tax reporting)
• Coordinate closing and running of all aging of accounts receivable
• Maintain all personnel files
• Maintain corporate records
• Year end 1099
Summary Past Work Experience
Various Construction Companies 1983 – 2009
Del Martenson Development
Office Manager
• Credit applications, typing contracts, approval of credit, filing, filing City/State sales tax, payroll, payroll taxes. Human resources including weekly payroll – 1099’s, W-4’s, payroll taxes, hiring, terminations. ). Accounts Receivable, Accounts Payable, General ledger set up. Collections. Payroll for 125+ employees plus 25 piece crews. Order office supplies as needed. Set up filing system. Ordered lumber framing packages.
Woodcrest Development
Office Manager
• Credit applications, typing contracts, approval of credit, filing, filing City/State sales tax, payroll, payroll taxes. Human resources including weekly payroll – 1099’s, W-4’s, payroll taxes, hiring, terminations. Ran telemarketers of about 50 –(2-shifst). Accounts Receivable, Accounts Payable, General ledger set up. Collections. Order office supplies as needed. Set up filing system.
Heritage Funeral Home
Receptionist
• Answer phones, customer service. Assist in funeral preparation (flowers, getting chapel set up) greet family and friends for viewings and services. Print family flyers and record music for service. Accounts Receivable, Accounts Payable, set up general ledger accounts. Prepare and submit monthly sales tax reports.
Computer Skills/Skills
Yardi, Smart Sheet, Radio Traffic, Next Gen, All Microsoft products, Hagen, Spectrum, Textura, (online payment systems for construction), Supply-Pro, Sage 300, Timberline, Sales Force, Peachtree, Peachtree Quantum 2010, Quick Books Pro, Quick Books Accountants, Quick Books Contractor, Crystal Reports, American Contractor, numerous accounting programs, escrow accounting system (Fidelity National Title) AIA Documents, Lien Releases
Education
Glendale Community College – Glendale, Arizona
Phoenix College – Phoenix, Arizona
International Business College, El Paso, TX
Eastwood High School – El Paso, TX
**Notary good until 2020-will be getting renewed
Skills
• Notary Expires 9/2020
• Journal Entries
• General Ledger posting
• Financials up to CPA review
• Monthly sales tax reporting (TPT Reporting)
• Certified Payroll
Contact this candidate