Customer Service-Oriented Learner Seeking Entry Roles
Resume:
Kara Kelley
Hollidaysburg, PA *****
******************@***********.***
Professional Summary
1. I have a computer to work from home. I’m a very quick learner who is eager to join the workforce again after this time I took away from work to take care of my family. But during this time as being a mother I also learned a lot from my kids. I counseled them, nurtured them, Cooked for them, played games with them taught them about life as well as learned about life and what I need to do to provide for them. Which is to get a job. And earn enough to start over and do right by my kids. Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
McDonald's-Duncansville, PA
April 2007 to August 2010
Worked counter and drive thru. Answered phone worked directly with the customers and cleaned n stock shelves. Worked open and close.
Shift Manager
Pizza Hut-Salt Lake City, UT
February 2000 to June 2003
Wrote schedules, worked and trained every position available, cooking, stocking shelves, making dough from scratch opened, closed the restaurant, answered phones, rang up customers at the counter and delivered pizza also!
Education
High school diploma
Hollidaysburg Sr High School-Hollidaysburg, PA
September 1992 to June 1996
Skills
• Retail shipping operations
• Depositing cash
• Making change
• Computer skills
• POS systems
• Food service
• Customer service
• Cash register
• Phone etiquette
• Retail sales - Retail sales experience (More than 20 years)
• Mac OS
• Cash register operations
• Basic math
• Communication skills
• Customer returns handling
• Upselling
• Serving
• Cash handling machinery
• Balancing cash drawers
• Merchandising display arrangement
• Inventory management
• Store opening procedures
• Retail sales transactions
• Microsoft Windows
• Electronics store experience
• Sales negotiation
• POS
• Promoting products
• Square (POS)
• Java
• Retail math
• Antivirus software
• iOS
• Client rapport building
• Store closing procedures
• Restaurant experience
• Payment verification
• Retail price checking
• Stocking
• Clothing store experience
• Micros POS
• Customer complaint resolution
• Refund processing
• Convenience store experience
• Shopify POS
• Providing product information
• Grocery store
• Handheld computers
• Detecting counterfeit currency
• Payment card processing
• Customer inquiry handling
• Cleaning
• Greeting customers
• Phone communication
• Android
Languages
• English
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