Delivery & Transportation Professional with 5+ Years Experience

STACEY JAMES

Atlanta, GA 404-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Reliable and safety-driven Delivery & Contract Driver with over 5 years of verified driving experience across medical transport, rideshare, and package delivery services. Proven ability to maintain professionalism, punctuality, and accuracy under high-demand schedules. Experienced in both routed and on-demand deliveries for medical, retail, and logistics clients. Recognized for strong communication skills, attention to detail, and a commitment to maintaining compliance with safety and confidentiality standards. WORK HISTORY

Non-Emergency Medical Transport Driver (NEMT)

Advanced Pathology — Atlanta, GA

01/2024–Present

l Safely transport patients to and from appointments, ensuring timely and compassionate service. l Adhere to HIPAA guidelines and maintain patient confidentiality at all times. l Maintain accurate trip logs, communicate with dispatch, and perform daily vehicle inspections. Independent Contractor Driver (Medical Transport)

MCI Transport — Florida

03/2021–12/2023

l Operated as a 1099 contractor transporting patients to medical appointments. l Coordinated with dispatch to confirm schedules, routes, and timely pick-ups/drop-offs. l Maintained a safe driving record and upheld professional standards when assisting passengers. PVD Delivery Driver (Seasonal)

UPS — Atlanta, GA

11/2022–01/2023

l Delivered packages to residential and business locations during peak season. l Managed daily delivery routes with accuracy and efficiency while ensuring customer satisfaction. l Followed company delivery protocols, maintained parcel safety, and ensured proof of delivery. Independent Delivery Driver (Spark Delivery)

Walmart — Atlanta, GA

02/2021–10/2022

l Picked up and delivered Walmart orders through the Spark app, ensuring timely service. l Verified order accuracy and maintained high customer ratings. l Utilized GPS systems for efficient routing and real-time updates. Rideshare Driver

Lyft — Atlanta, GA

05/2019–03/2021

l Provided safe, dependable transportation to passengers across the Atlanta area. l Maintained a 5-star customer rating through professional communication and punctual service. l Managed cashless transactions and navigation through app-based dispatching. SKILLS

Route Planning & GPS Navigation, Non-Emergency Medical Transport (NEMT), Customer Service & Professionalism, App-Based Delivery Platforms (Spark, Lyft, UPS PVD), HIPAA Compliance & Passenger Care, Vehicle Inspection & Safety Protocols, Time Management & Scheduling, Independent Contractor Operations, Communication & Documentation, Conflict Resolution & Reliability EDUCATION

Bachelor of Science in Business Management — Georgia State University CERTIFICATIONS & ACHIEVEMENTS

Team Leadership & Supervisory Training, Microsoft Office & Administrative Skills, Customer Service & Safety Excellence, Clean 7-Year DMV Record

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