Executive Assistant with Strategic Operations Experience

Tamika Craige

Durham, NC ***** (***) *** – **** ******.******@****.***

SUMMARY OF SKILLS

Executive Support

Calendar Management

Project Management

Strategic Partnership

Recruitment/Onboarding

Operations & Finance

Budget Development

Reconciliation

Inter-departmental Liaison

Research Administration

Clinical Experience

SAP/R3, Duke@Work

MS Office Suite

Video Conference, Zoom & MS Teams

PROFESSIONAL EXPERIENCE

DUKE UNIVERSITY HEALTH SYSTEM Durham, NC

Executive Assistant to the SVP & Chief Nurse Executive April 2024 – Present

Strategic Operations:

Serve as a central operational partner, driving structure, clarity, and effective day-to-day execution of priorities and initiatives.

Complex Coordination:

Manage an intricate executive calendar involving clinical, administrative, and external board commitments; coordinate high-level event logistics for domestic and international engagements.

Strategically manage and prioritize the executive’s calendar to optimize time utilization and protect critical focus periods.

Financial Support:

Successfully reconcile outstanding invoices and P-Card transactions, resolving complex discrepancies between vendors and Accounts Payable to prevent and remediate payment delays.

Communications Liaison:

Act as a professional gatekeeper and liaison between the CNE’s office, hospital leadership, and internal/external stakeholders, ensuring urgent priorities are triaged effectively.

Manage and respond to email and correspondence in a timely manner, ensuring deadlines are met and critical items are tracked to completion.

Governance

Oversee the preparation of strategic materials and formal records for executive councils, ensuring strict compliance with institutional standards.

NURSING CLINICAL EDUCATION & PROFESSIONAL DEVELOPMENT (CEPD)

Program Specialist Jan 2019 – Nov 2024

Operational Management: Directed procedures and services for assigned programs, identifying solutions to operational problems and advising supervisors on program requirements.

Financial Compliance: Managed departmental expenditures, P-Card reconciliations, and vendor payments, maintaining 100% adherence to organizational audit policies.

Program Management: Served as a program manager, driving streamlined communication, aligning priorities, and coordinating organized, efficient workflows across cross-functional teams and stakeholders for Duke MOVES, EBP, Duke WOC.

Collaborative Liaison: Maintained effective communication across diverse programs (EBP, Champion Leaders) and Duke departments to achieve cross-functional goals.

DUKE INSTITUTE FOR HEALTH INNOVATION (DIHI)

Staff Specialist July 2017 – Jan 2020

Financial Stewardship: Prepared and analyzed financial reports using Excel and SAP/R3; monitored Detailed Financial Statements (DFS) to report impact to the Program Director and Business Manager.

Academic Support: Managed the onboarding process for medical student internships, including credentialing coordination and system access.

Project Support: Facilitated high-level meetings between Duke departments and external counterparts, including agenda preparation and complex travel itineraries.

OTHER EXPERIENCES

PRATT SCHOOL OF ENGINEERING Staff Assistant March 2008 – July 2017

DUKE CLINICAL RESEARCH INSTITUTE (DCRI) Administrative Assistant April 1997 – Nov 2002

CLINICAL & TECHNICAL CERTIFICATIONS

Licensed Notary Public, State of North Carolina (Exp. 01/2031)

Certified Nursing Assistant I (License #542549 Exp. 2027)

Basic Life Support (BLS), American Red Cross (Exp. 10/2026)

Certified Executive Administrative Professional, Duke University Health System 2025

Biomedical Research, Collaborative Institutional Training Initiative (CITI) 2022

EDUCATION

Associate of Applied Science University of Mount Olive 2017

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