Data Entry Specialist with Banking Experience

Kyle Hinton

***********@******.*** 904-***-**** Middleburg, FL 32068 Open to Remote Opportunities PROFESSIONAL SUMMARY

Results-driven banking professional with hands-on experience in teller operations, member account management, and regulatory compliance within a federally insured credit union. Adept at processing high volumes of financial transactions with zero-error standards, identifying cross-selling opportunities, and delivering exceptional service across digital and in-person channels. Demonstrates the self-discipline, data accuracy, and communication skills required to thrive in a remote banking environment. Holds active Microsoft 365 certification and a record of exceeding service benchmarks in fast-paced, high-transaction-volume settings. KEY ACHIEVEMENTS

Consistently processed 80-100+ member transactions per shift at the local Credit Union with zero cash-drawer discrepancies, maintaining full BSA/AML compliance throughout.

Successfully cross-sold credit union deposit products, consumer loans, and credit card accounts, regularly meeting or exceeding monthly referral and sales quotas.

Maintained a perfect audit record with no fraud incidents or regulatory violations across all ACH transfers, wire transactions, and account verification processes.

Recognized for handling peak-volume queues independently, servicing members across multiple transaction types simultaneously without sacrificing accuracy or member satisfaction.

As Varsity Basketball Captain, led a team of 15 players, demonstrating accountability, communication under pressure, and the ability to perform at high volume in high-stakes environments. CORE COMPETENCIES

Remote & Omnichannel Banking Teller Operations & Cash Handling BSA / AML Compliance ACH & Wire Transfer Processing KYC Identity Verification Cross-Selling Deposit & Loan Products High-Volume Transaction Processing CRM & Core Banking Platforms Microsoft 365 (Certified) Fraud Detection & Risk Mitigation Reg E & Reg CC Awareness Member Relationship Management PROFESSIONAL EXPERIENCE

Credit Union Teller Community First Credit Union Fleming Island, FL April 2025 – Present

• Process 80-100+ member transactions per shift including negotiable instrument deposits, ACH credits/debits, share withdrawals, loan payment posting, and inter-account fund transfers with strict balancing standards.

• Apply KYC (Know Your Customer) protocols and OFAC screening procedures to verify member identity and transaction legitimacy, safeguarding against fraudulent activity and identity theft.

• Identify and refer members to loan officers and financial advisors for mortgage pre-qualification, auto loans, HELOCs, and money market accounts, consistently meeting referral production goals.

• Adhere to Regulation E dispute procedures, Regulation CC funds availability policies, and Bank Secrecy Act

(BSA) reporting requirements including CTR thresholds.

• Utilize core banking software to post transactions, update member account data, and resolve account discrepancies with full audit trail documentation.

• Deliver high-quality omnichannel member service by answering account inquiries via phone and in-person, reducing escalations through first-contact resolution. Cabinet Installation Assistant CSD Cabinetry Jacksonville, FL August 2024 – March 2025

• Applied strict specification adherence and quality control standards, reinforcing zero-tolerance for error habits essential in regulated financial transaction environments. Registered Behavior Technician Licini, INC Orange Park, FL October 2022 – December 2023

• Maintained meticulous session-by-session data records and progress logs, mirroring the accuracy and documentation standards required in regulated financial environments.

• Upheld strict HIPAA compliance in handling confidential client data, directly transferable to Gramm-Leach-Bliley Act (GLBA) financial privacy standards.

• Managed an independent caseload with minimal supervision, demonstrating the self-direction and accountability essential for remote banking operations.

• Communicated case updates clearly to supervisors and caregivers, reflecting the professional written and verbal communication skills required in remote client-facing roles. Server Gator's Dockside Jacksonville, FL February 2021 – August 2024

• Processed high volumes of cash, debit, and credit card transactions daily with accurate till reconciliation and end-of-shift balancing, directly paralleling teller cash drawer management.

• Managed simultaneous customer accounts across multiple tables in a fast-paced environment, building the multitasking and prioritization skills needed in high-volume banking queues.

• Applied upselling and consultative sales techniques to increase per-ticket revenue, skills directly transferable to cross-selling banking products and services.

EDUCATION & CERTIFICATIONS

Middleburg High School Middleburg, FL 2021

RBT (Registered Behavior Technician) 2022

Microsoft 365 Certified 2018

LEADERSHIP & COMMUNITY

Young Adults Small Group Leader Evangel Temple Assembly of God, Jacksonville, FL July 2025 – Present High School Youth Leader & Small Group Leader Evangel Temple Assembly of God 2022 – Present Varsity Basketball Captain Middleburg High School 2020 – 2021

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