Office Administrator with Management Experience
Resume:
Maureen Poullas
** ******** ****** ****** *********@***.***
Staten Island, NY 10309 347-***-****
Education: New Utretch High School Brooklyn, NY
September 1969-June1973
Graduated with a Business Major
Involved in several after school and volunteering programs
Experience: Dollar Tree Staten Island, NY
Assistant Manager
November 2016-January 2026
Supervised daily store operations to ensure efficient workflow and customer service
Managed and trained cashier staff
Handled cash management, including register counts, deposits and discrepancy resolution
Coordinated stocking and merchandising to maintain organized shelves and product availability
Assisted with inventory control, receiving shipments and floor replenishment
Metlife Insurance Brooklyn, NY
Personal Management Assistant (PMA)
September 2009-May 2016
August 1992-March 2009
Enter documents into system such as checks, bills and death claims
Manage and maintain the main reception area for 2 separate floors
Answer and direct all incoming phone calls throughout the office
Deal and assist customers and representatives with various tasks and requests daily
Handled all office mail sorting and distribution
Doctor’s Office Brooklyn, NY
Administrative Assistant
April 2009-September 2009
Managed internal online systems and billing for the office
Answered and direct all incoming phone calls throughout the office
Handled doctor/patient scheduling and prepared patient charts, forms and other necessary documents before doctor visit
Montgomery Ward New York, NY
June 1973-September 1979
In charge of all office filing
Managed office billing
Reviewed all employee timecards
Ran various reports for clients and managers
Skills: Proficiency in Microsoft Word, Excel, Word Perfect as well as other computer applications
Typing – approximately 50 words per minute
Excellent communication skills
Able to cope with a fast-paced office environment
References: Available upon request
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