Noe Zamora
*** ***** ****** **. *****, TX ***** **********@*****.*** 956-***-****
PROFESSIONAL SUMMARY
Determined Field Service Technician with over 20 years of experience in HVAC and electrical systems. Proficient in diagnosing and resolving complex system issues while ensuring optimal performance. Demonstrated ability to execute full installations and repairs, achieving 95% costumer satisfaction rate. Highly skilled in utilizing advanced tools and techniques to deliver effective solutions. Prepared to leverage expertise and commitment to excellence to enhance operational efficiency and support the mission of the company.
EDUCATION
South Texas College, McAllen, TX May 2019
Associate of Applied Science in Networking Specialist
South Texas College, McAllen, TX May 2017
Associate of Applied Science in Cyber Security
Texas State Technical College, Harlingen, TX May 2002
Certificate of HVAC
Donna High School, Donna, TX May 1985
High School Diploma
EXPERIENCE
Titus HVAC, Dallas, TX December 2019-Currently
Industrial Field Service Technician
●Troubleshoot systems.
●Replace heaters, coils, transformers,
●Check amps, voltage, circuit boards.
●Warranty work on chill beams, fan power boxes
Airflow A/C & Heating, Alamo, TX April 2004-Currently
Service Technician
●Full installations of air conditioning systems
●Troubleshoot systems.
●Check pressures, volts, amps.
●Change out of compressors, fans, motors, condensing, and evaporator coils.
●Do coil washes.
Weslaco City Hall, Weslaco, TX
Internship January 2019-April 2019
●Install new desktops for new employees and desktops out of service.
●Made and installed new patch cables, where needed.
●Installed new IPS appliances, Switches, Routers, and battery packs.
●Trouble shoots the internet in offices, police patrol cars, and ambulance vehicles.
Donna High School, Donna, TX
January 2018- May 2018
●Updated desktops to Windows 10, installed STARS for students testing.
●Install VOIP phones in all administration offices.
●Troubleshooting desktops on different school campuses.
SBI HVAC, Houston, TX
Lead Tech August 2003-April 2004
●Tested and Balanced air condition systems, to what the engineer specified.
●Take information from new systems, (make, model, and serial numbers).
●Change out parts of the system, when required to either speed or slow down the system.
●Making reports on all equipment, we evaluated and serviced.
PHI Test & Balance Services, San Antonio, TX
Lead Tech April 2002-August 2003
●Tested and Balanced air condition systems, to what the engineer specified.
●Take information from new systems, (make, model, and serial numbers).
●Change out parts of the system, when required to either speed or slow down the system.
●Making reports on all equipment, we assessed and serviced.
Rio Grande Regional Hospital, McAllen, TX
Purchasing Agent April 1995-February 2002
●Restocked different floors with medical supplies.
●Inventoried and ordered supplies for the hospital's warehouse.
●Ordered all medical supplies and equipment for all the hospital departments.
●Took care of shortages, overages, return of damaged merchandise and equipment.
Circle K, Weslaco, TX
Cashier September 1992-April 1993
●Worked at the counter as cashier, selling merchandise, gas, and lottery tickets.
●Restocked the store with new merchandise.
●Cleaned the store from the inside and the outside.
Burton Auto Supply, Weslaco, TX
Warehouse/Parts Salesperson October 1990-April 1992
●Received and stocked the warehouse with auto parts.
●Helped customers at the counter with parts and services.
SUMMARY OF SKILLS
●An up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands.
●Organizational skills and the ability to prioritize your workload.
●The skill to take on a variety of tasks and pay diligence.
●Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.
●To recognize the importance of customer focus and/or of serving the needs of the end user.
●Teamwork skills and the ability to feel comfortable working with different teams, clients, and groups of staff across an organization.
●Analytic and problem-solving ability.
●Adaptability and work well with others.
●Microsoft Office Literate (Word, Excel, PowerPoint).
●Bilingual- Fluent in English and Spanish.
●Good with power tools, multimeter, hand tools.
Certifications:
OSHA 10
EPA Universal
Aerial & Scissor Lift