Operations Leader with Food Service Experience

Abigail James

Leavenworth, KS ***** +1-913-***-**** **************@*****.***

Work Experience

Assistant General Manager (AGM)

Slim Chickens Lawrence, KS

August 2025 to Present

Run my shifts, handle deposits and bank runs, handle complaints, do inventory and complete truck orders, run the whole store, interview potential employees, make schedules and forecasts, etc Manager

Pizza Hut De Soto, KS

February 2025 to August 2025

Supervise crew members, handle all money and deposits, open and close the store Room attendant

Great wolf lodge Kansas City, KS

February 2025 to July 2025

Clean and make beds in any rooms I am assigned

Restock the room with towels, soap, toilet paper and tissues. Check in with guests staying over night to see if they need anything Solo Cleaner

Merry Maids Colorado Springs, CO

October 2024 to January 2025

Clean multiple houses a day, some houses are basic cleans and some are deep cleans. Clean bathrooms, kitchens, fridges, ovens, floors, make beds, etc.

Assistant General Manager

Pizza Hut De Soto, KS

May 2024 to August 2024

Started off as shift manager but quickly got promoted. I run the whole shift, check hours, approve payroll. Head of the store when general manager is not there. Train new employees. Shift Lead

Shoe Carnival Inc. Overland Park, KS

March 2023 to March 2024

Wallpaper shoe boxes, clean the store, cashier, help delegate tasks, make sure deposit is correct, Train associates, receive/unload truck

Barback

Topgolf Overland Park, KS

October 2022 to February 2023

Keep the bars stocked through out the day, do all the dishes, change kegs, set up bar and take apart bar and clean everything.

Cashier/Server

Slim Chickens Kansas City, KS

September 2020 to November 2020

Cashier, bag food for drive thru, serve food, some cleaning Picker/Packer

IntelliSource Gardner, KS

September 2020 to September 2020

Fill online orders, acquire the items for the packages on my cart Cashier

T.J. Maxx Kansas City, KS

June 2018 to October 2018

create relationships with customers and coworker, organize merchandise, cashier, customer service Education

Upper secondary education

High school diploma

Perry Lecompton High School Perry, KS, US

Skills

Team building Staff supervision Management Office experience Writing skills Food hygiene Typing Front desk Data entry Organizational Skills Computer skills Google Calendar Data analysis skills POS Mobile devices Laundry Multitasking Document management Computer literacy Computer operation Accounts payable Customer service management Outdoor work Cocktail experience Hospitality Operations management Microsoft Teams Customer support Teamwork Customer communication Bar cleaning Customer relationship management Sales growth tracking Cash handling Social media platforms Restaurant experience Cashiering Team development Google Drive Cleaning Glassware polishing Leadership Delivery driver experience Customer inquiry handling English Childcare Sales management Host/hostess experience Filing Store management Negotiation Financial services Supervising experience Casual dining experience Heavy lifting Serving Experience (Less than 1 year) Team leadership Wine knowledge Merchandising Assistant manager experience Managing hospitality teams Collaboration Microsoft Outlook Sales conversion rate (success metric) Guest relations Appointment scheduling Windows Proofreading Cash register Phone etiquette Dollies Driving Customer service Sales Retail math Mentoring Cash management Problem solving Employee onboarding Microsoft Excel Analysis skills Communication skills Updating inventory records Training Time management Google Docs Team motivation (leadership skill) Google Workspace Staff scheduling Purchase order management 10 key typing Written communication Beverage sales Grammar Experience Van driver Cooking Conflict management Beverage preparation Delivery driving Bar supply restocking Retail management Inventory control Dealership experience Experience with children Microsoft Powerpoint Food service Microsoft Office Phone communication Hiring Food handling Microsoft Word Staff training Attention to detail Truck loading and unloading Organizational skills Retail sales Basic Math Performance reviews Decision making Math POS systems Shift management Average order value (success metric) Maintaining an organized workspace

Certifications and Licenses

Driver's License

Additional Information

Authorized to work in the US for any employer

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