Experienced Eligibility Specialist with 20+ Years of Public Service

Leonia L. Ray *** East Main Street

Pacolet, SC **372 Phone (864-********

Email: ******@*****.***

Objective

To obtain a position that will utilize over 20 years of skills, experience, and education to benefit the client’s needs and your agency as a whole.

Education Credentials

Audrey Cohen College Bachelors of Professional Studies, Graduated 2004

Metropolitan College of New York Master in Public Administration, Graduated 2005

Skills

Strong organizational skills, strong people and relationship management skills, strong verbal and written communication skills, strong research skills, excellent interpersonal skills, critical thinking skills, working in groups, teaching and communication, counseling, community liaison, supervision, change agent, planning and case management.

Work Experience

07/2023 – Current Eligibility Specialist, SCDHHS – Spartanburg, SC

04/2023 – 7/2023 Eligibility Specialist, AppleOne - Spartanburg, SC

11/2022 – 4/2023 Order Filler, Dollar General Distribution – Jonesville SC

01/2020 – 11/2022 Production Associate, Amazon Distribution Center – Spartanburg SC

09/2018 – 12/2021 Production Supervisor, Belk Distribution Center – Jonesville,

10/2015- 09/2018 Picking Lead, Belk Distribution Center–Jonesville, SC

01/2009- 05/2015 Chauffeur/Independent Operator, Leon’s Limousine Service w/ Integrity - NY/NJ

01/2005-10/2008 Program Case Manager, Salvation Army - New York NY

02/2002-12/2004 Case Manager, Covenant House - New York NY

Job Descriptions

Process Medicaid application for the State of South Carolina.

Determine /re-determine Medicaid eligibility according to Medicaid policies and procedures.

Collects and evaluates documentation from applicants to determine individual and family eligibility for the program. Eligibility Specialists complete all assigned eligibility determinations, reviews, and changes in an accurate and timely manner.

Supervise associates (both Belk and contracted staffing) as they unload and process incoming freight, put away merchandise in warehouse locations, pick merchandise and consolidate orders, pack orders, or ship packages direct to consumers.

Supervise secondary production functions associated with their currently assigned department, such as recycling, returns, return to vendor processes, make ready/audit functions, etc.

Appropriately communicate with, follow up with, and support associates in a timely manner.

Partnership with the Wave Planning area, plan and use independent discretion to organize day-to-day operations activities/objectives.

Completed initial/annual quarterly psychosocial assessments for new intakes and assigned client caseloads.

Conducted needs assessments to determine appropriate service and developed goals and care plans.

Implemented care plans to assist children and their families to improve coping skills in life situations.

References Furnished Upon Request

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