Nurse Supervisor Dialysis & Clinical Operations
Resume:
Amanda Perez, RN
Fort Smith, AR *****
Email: ***********@*******.*** Phone: 970-***-****
Authorized to work in the U.S. for any employer
Professional Summary
Experienced and compassionate Registered Nurse and Clinical Supervisor with over a decade of clinical experience in dialysis, acute care, and nursing leadership. Proven success in leading multidisciplinary teams, improving patient outcomes, strengthening unit operations, and ensuring compliance with regulatory and quality standards. Skilled in remote-ready functions including documentation oversight, staff education, workflow optimization, policy development, and interdisciplinary coordination.
Licensure & Certifications
• Registered Nurse – Arkansas License Expires April 2026
• BLS for Healthcare Providers Valid through December 2024
Professional Experience
Clinical Supervisor / Registered Nurse
Mercy – Fort Smith, AR October 2022 – Present
Leadership & Operations
• Lead daily operations for the dialysis unit, ensuring quality patient care and adherence to hospital, CMS, and regulatory standards.
• Manage staffing levels, develop balanced schedules, complete payroll accuracy checks, and monitor overtime to meet productivity targets.
• Conduct daily patient rounding to assess safety, pain management, and care progress, escalating concerns and coordinating with providers.
• Oversee daily chart audits, ensure proper documentation practices, and support quality improvement initiatives.
• Maintain supply levels, monitor inventory usage, and collaborate with vendors for cost effective purchasing.
Team Development
• Supervise a team of 11 nurses, providing coaching, mentorship, and performance feedback.
• Organize and lead unit meetings with structured agendas, documenting minutes and tracking follow up items.
• Coordinate onboarding and orientation for new staff and ensure completion of annual competencies and skills check offs.
• Collaborate with education teams to identify learning needs and deliver targeted training.
Quality, Compliance & Patient Experience
• Ensure compliance with infection control policies, safety initiatives, and clinical standards including fall prevention and pain management.
• Facilitate service recovery and address patient and family concerns promptly and professionally.
• Review QI findings, assist in action plan development, and support policy updates and revisions.
• Maintain unit manuals and required regulatory documentation for inspections, surveys, and audits.
Collaborative Practice
• Work closely with nephrologists, advanced practice providers, ED staff, and ancillary departments to streamline workflows and address concerns.
• Develop and implement corrective action plans in response to physician, staff, or patient issues.
Registered Nurse
Fort Smith Regional Dialysis Center – Fort Smith, AR January 2022 – August 2022
• Performed comprehensive assessments, dialysis treatments, and continuous monitoring for complex patients.
• Administered medications, performed interventions, and documented care according to facility protocol.
• Provided patient education on fluid control, medication adherence, and chronic disease management.
Registered Nurse (PRN)
Various Facilities – Fort Smith, AR February 2012 – August 2013
• Delivered acute and long term care nursing services to up to 7 patients per shift.
• Coordinated with interdisciplinary teams and used PCC for documentation and medication administration.
Staff Nurse – Respiratory Unit
Sparks Hospital – Fort Smith, AR December 2011 – February 2012
• Performed admissions, discharges, medication management, and emergency interventions.
• Ensured accurate charting and contributed to daily unit operations.
Additional Leadership Experience
Store Manager
Catherine’s Plus Size – Fort Smith, AR July 2018 – August 2020
• Managed operations, scheduling, performance reviews, and staff development for an 8 member team.
• Drove customer satisfaction and team training initiatives.
Key Holder
Family Christian Book Store – Greeley, CO April 2016 – April 2017
• Managed cash handling, store opening/closing, and customer service.
• Provided shift leadership and staff support.
Education
• Associate of Applied Science in Nursing – University of Arkansas – Fort Smith, AR August 2007 – May 2011
• High School Diploma – Northside High School – Fort Smith, AR August 2000 – May 2003
Skills
• Nursing Leadership & Unit Management
• Remote Ready Clinical Documentation Review
• Quality Improvement & Compliance
• Scheduling, Staffing & Payroll Oversight
• Dialysis & Acute Care Nursing
• Staff Training & Competency Development
• Patient Education & Advocacy
• Interdisciplinary Collaboration
• Policy & Procedure Development
• EMR Systems (Point Click Care, EPIC exposure through dialysis)
Contact this candidate