Customer Guest Advocate with Cash Handling Skills

Ne

AYLICE ROUGEAU

*************@******.*** 832-***-**** Friendswood, TX 77546

Summary

I’m currently a self-motivated college student attending Prairie View A&M University, I’m a professional highly experienced in guest

services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting

and communicating with others to maintain positive atmosphere.

Skills

+ Customer service + Cash handling

+ Point-of-sale systems + Inventory management

Experience

Target Friendswood, Texas + Assisted guests with product inquiries and store navigation.

Guest Advocate + Handled checkout processes efficiently and accurately.

09/2023 - 09/2025 + Collaborated with team members to maintain store appearance.

+ Performed cashier duties such as processing payments, returns, and exchanges

accurately.

+ Engaged with guests to create a welcoming shopping environment.

+ Resolved customer complaints in a professional manner.

+ Greeted customers and provided assistance to ensure a positive shopping

experience.

+ Assisted with returns, exchanges, and refunds in accordance with company policy.

+ Demonstrated strong communication skills when interacting with customers and

coworkers.

+ Maintained cleanliness standards throughout the store area.

+ Processed online orders using point-of-sale systems.

+ Handled payment processing and provided customers with receipts and proper bills

and change.

+ Invited guests to join loyalty programs and special promotions to stay connected.

Education and Training -

Clear Brook High School Friendswood, Texas

05/2024

Prairie View A&M University Prairie View, TX

Psychology

Languages

Spanish: Al English: Al

a

Native/ Bilingual Native/ Bilingual

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