AML Compliance & Banking Operations Specialist
Resume:
*********.******.*@*****.***
Cincinnati, OH
C O N T A C T P R O F I L E
S K I L L S W O R K E X P E R I E N C E
• Strong knowledge of the Bank
Secrecy Act (BSA) and AML
regulations.
• Proficient in AML/BSA
investigative techniques and
processes.
• Excellent problem-solving and
analytical skills.
• Proficient in multiple financial
software applications.
• Advanced knowledge of fraud
detection and prevention.
• Strong understanding of KYC and
enhanced due diligence procedures.
• Excellent written and verbal
communication skills.
• Highly detail-oriented and
organized.
UC/Raymond Walter’s College
Currency Transaction Reporting Analyst
US Bank
Assist in the development of new AML polices and procedures. Conduct research and analysis of customer data and records. Identify, investigate, and report suspicious activity. Ensure compliance with financial crime regulations, compliance policies, and procedures.
Perform KYC (Know Your Customer) reviews to ensure adherence to AML regulations.
2021-Present
Experienced financial professional with a proven track record in customer service, anti-money laundering (AML) compliance, and banking operations. Skilled in handling customer inquiries, opening/closing accounts, and processing loan applications. Proficient in remote communication and collaboration, with a strong commitment to accuracy, efficiency, and regulatory compliance. A detail-oriented problem solver with a dedication to delivering exceptional service in a remote work environment.
E D U C A T I O N
A M A N D A J A R A M I L L O
F I N A N C I A L P R O F E S S I O N A L
Lockbox Utility Specialist
Key Bank
Personal Banker
Handled customer service calls, both inbound and outbound, ensuring excellent service delivery.
Opened and closed accounts for clients, providing personalized assistance and guidance throughout the process.
Processed loan and credit applications efficiently, meeting customer needs and bank regulations.
Vault Teller
Managed vault operations, buying and selling cash to and from all tellers and the main cash vault, ensuring accurate balancing on a daily basiis. Head Teller
Overseeing daily operations and providing training to new employees on the Teller Line.
Contributed to maintaining a smooth flow of branch activities, ensuring a positive customer experience and operational efficiency. 2019-2021
Processed remittance payments for customers with accuracy and timeliness. Conducted quality checks to ensure proper endorsement and encoding of items. Handled credit card processing and check/invoice deposits. Maintained customer confidentiality and performed daily tasks efficiently. 2017-2019
UBT
US Bank
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