Hardworking Leader with Customer Service Excellence
Resume:
Brandon Richardson
I am a Hard worker with leadership skills, customer service experience, detail oriented, exceptional organization skills and I am very reliable and dependable. Oaklyn, NJ
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Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
UPS Package Handler
UPS-Lawnside, NJ
June 2023 to November 2023
Scan and organize packages, collect inventory, load and unload trucks and boxes between 10lbs-100lbs frequently. Stack pallets and clean out delivery trucks as well Loading/Unloading
Amazon Warehouse-West Deptford, NJ
January 2023 to April 2023
Scan and organize packages, collect inventory, load and unload trucks and boxes between 10lbs-100lbs frequently.
Housekeeping Assistant Manager
Crown Plaza Hotel-Cherry Hill, NJ
May 2018 to January 2023
• Supervise the night and morning shift. Laundry crew, houseman, lobby attendant and housekeepers.
• Collect inventory on company shipments and accurately counted merchandize and box orders.
• Helped Guest with servicing their room and bringing extra towels, blankets, pillows etc
• Provided an elevated customer experience to generate a loyal clientele.
• Inspect rooms to make sure they are cleaned properly before we make them available for a guest to check in
Housekeeping Supervisor
Hotel ML-Mount Laurel, NJ
April 2015 to January 2018
• Supervise the night and morning shift. Laundry crew, houseman, lobby attendant and housekeepers.
• Collect inventory on company shipments and accurately counted merchandize and box orders.
• Helped Guest with servicing their room and bringing extra towels, blankets, pillows etc
• Provided an elevated customer experience to generate a loyal clientele.
• Inspect rooms to make sure they are cleaned properly before we make them available for a guest to check in.
Recovery Specialist
MRS Associates-Cherry Hill, NJ
November 2016 to September 2017
• Provided an elevated customer experience to generate a loyal clientele.
• Developed reputation as an efficient service provider with high levels of accuracy.
• Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Education
Camden County College - Camden, NJ
2008 to 2010
Collingswood High School - Collingswood, NJ
2002 to 2006
Skills
• Budgeting
• Quick service & fast food restaurant
• Interviewing
• Social media management
• Warehouse management system
• Assembly
• Merchandising
• Order fulfillment
• Operations management
• Sales management
• Quality assurance
• Leadership (6 years)
• Continuous improvement
• Customer support
• Shift management
• Security
• Team development
• Windows
• Accounting
• Fashion retail
• Management (5 years)
• Computer Networking
• Warehouse management
• Guest relations
• Analysis skills
• Employment & labor law
• English
• Store management
• Team management
• Presentation skills
• Relationship management
• Schedule management
• Hospitality
• Office management
• Budgeting
• Customer service
• Manufacturing
• Transportation management systems
• Microsoft Access
• Housekeeping Management (4 years)
• Recruiting
• Microsoft Access
• Forklift
• Hospitality (6 years)
• Customer service (6 years)
• Load & Unload (2 years)
• POS
• Guest services
• Cooking
• Cash handling
• Teaching
• Restaurant experience
• Load & unload
• Shipping & Receiving (4 years)
• Conflict management
• Assistant Manager Experience (4 years)
• Order fulfillment
• Sales
• Customer relationship management
• HACCP
• Hotel experience
• Cost control
• Product development
• Typing
• Cleaning
• Supervising experience
• Communication skills
• Laundry
• Continuous improvement
• Hotel experience
• Retail sales
• Leadership
• Warehouse experience
Certifications and Licenses
Forklift Certification
Driver's License
Pallet Jack Certification
CDL
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