SECONDARY EDUCATION
***********@*****.***
Birch acres kempton park,
1618
Contact
EPT AVIATON
Cabin crew member licensing
Microsoft office
Microsoft word
Microsoft excel
Microsoft powerpoint
Microsoft outlook
Skills
Organized
Communication
Critical thinking
Teamwork
Meeting deadlines
EMMA MOOMI
Experience
I am a keen, hard working, reliable and excellent
time keeper. I am a bright and receptive person who is able to communicate well with people at all levels. I am good at working using my own initiative and I am flexible in my approach to work duties.
March 2025 - current
Personal Assistant
Companies of Metanoia Group
Education
Tersia King Learning Academy
Grade 12 (2014)
Day Planner
Booking of meetings.
Following up with clients and associates.
Ensuring meetings are attended or cancelled on time. Arranging tasks to be completed for the day.
Inbox management
Ensuring all important emails are attended to with urgency. Summarising of emails daily.
Printing and arrangement of documents (for clients, meetings, proposals). Communication arrangements
Answering the phone.
Reading, responding/acknowledging text messages.
Scheduling meetings on behalf of the MD with staff. Facilitating Payments
Coordinating Travel and entertainment.
Ensuring payment of utility items such as electricity and monthly levies. Ensuring Local Municipality bill payments are done timeously. office Inventory management and purchasing of office supplies ( stationery, medication and cleaning products).
January 2022 - January 2023
RECEPTIONIST
Capitalworks investment
partners (Temp)
Receiving clients and visitors with a positive, helpful attitude. Answering phone calls in a professional manner and forwarding to the relevant person/department.
Assisting clients with navigating through the office, and supplying them with refreshments.
Maintaining calendars for meeting and appointments. Receiving, sorting and distributing mail and deliveries Assisting with a variety of administrative tasks and general office management.
Assist with the sales process by maintaining a fully stocked store. Maintaining outstanding store condition and visual merchandising standards.
Recommending and display items that match customer needs. Welcome and greet customers.
Manage point-of-sale processes.
Keeping product registrar up to date.
Developing a new client base with walk in customers and servicing existing client base.
Provide solutions or replies to address customers’ problems or inquires. Oversee the tagging of products to ensure correct prices are reflected. Handle cases of product return, refund or exchange. Manage general store upkeep.
Maintain an up-to-date knowledge of store products and services in order to effectively conduct sales.
February 2016 - June 2020
CUSTOMER ASSISTANT
Crocker
Reference
Nicole
Khanyiwe Jiyane
Total Ninja
Capitalworks Human Resources
Reception
Assisting customers with bookings and allocating timeslots. Ticket sales management
Selling and keeping stock of merchandise.
Communication with the rest of the floor staff and making important announcements.
Overseeing general administration work.
Managing bookings, reservations, general sales and invoicing. Receiving calls and emails, finalizing booking and event details, ensuring all required and relevant information reflects as per booking and number of attendees.
Café & Floor Runner
Capturing food orders and payments behind the till. Order confirmation with the chef and kitchen staff. Stock taking and replenishing stock in fridges and display area. Meeting daily Café sales target.
Tab management, delivering food and drinks to customers. Clearing tables an restocking the fridge, assisting with managing orders at the café.
Marshall & Concierge
Attending to customer queries and requests.
Usher customers to assigned areas.
Provide menus and give suggestions on offerings.
Ensuring customers are comfortable at all times, making sure all events roll out accordingly.
Party Manager & hosting
Welcoming and ushering of customers to the party venue and facility. Critically taking customers through safety procedures and assisting with general facility navigation.
Assisting with signing, indemnities and making sure customers understand rules and regulations.
Communicating program information or needs to the participants. Helping create and ensure a safe program environment which may include program setup & cleanup.
February 2023 - January 2025
Customer Experience Agent
Total Ninja Stoneridge