Customer Service & Administrative Professional
Resume:
Krystle Barnum
North Little Rock, Ar. 72117
Objectives
● I'm hoping to find a company where I can utilize the skills and training l've obtained through my years of work experience. I am a dedicated worker and team player, willing to learn new things to be and do my best and grow with the company.
Professional Skills
● I am very well equipped to handle Customers.
● I am able to speak clearly and loudly as well as articulate
● I can show empathy and sympathy in necessary times
● I understand the HIPAA rules and about the unauthorized disclosure of certain information
● I am a good organizer
● I can work with important information
● I am trustworthy and dependable
EDUCATION
● Shorter College- North Little Rock, Ar.
Entrepreneurial Studies 01/2020-currently
● Pulaski Technical College-North Little Rock,Ar.Early Childhood development 08/2013 - 05/2014
● Remington College - Little Rock, Ar. – Medical Assistant 03/19/2012 - 11/19/2013
● Remington college GED prep classes - Little Rock, Ar. General Education 03/19/2012 - 09/10/2012
● Pulaski County Adult Education Center- North Little Rock, Ar. Arkansas High School Diploma 09/10/2012
North Little Rock High school Ole Main - North Little Rock, Ar General education 08/1995 -05/1999
Work Experience
● Aerotek Customer Service Representative
March 2018- June 2019
Duties: Assisting members and their family with getting the results of accidents injury claims that were filed due to members having an accident.
● Southeastrans Inc. Remote Customer Service Representative June 2019- January 2021
Duties: Answering incoming calls for Medicaid members assisting them with getting transportation set up to be taken to their doctors appt, pharmacy, or dentist and back home again
● Target Seasonal Floor Tech
January 2021- October 2021
Duties: Assisting guests by making sure all merchandise in my assigned area is hung up properly and neatly put in order by size to ensure it makes the shopping experience more easier. Assist guest accessorizing outfits lol any occasion. Restocking or back-stocking when needed. As well as cashiering.
● Continuum gbl Remote Customer Service Representative October 2021- May 2023
Duties: Assisting pharmacys with filling prescriptions that were rejected from being processed for payment per plan for example a member may need an override for a vacation refill do they they may have extra medication while on vacation. I hold be the one to override the plan and allow proc swing.
● Gardawold Security Company Amazon Security Officer June 2023- November 2023
Duties: keeping out anyone unauthorized, and ensuring that all employees had access in and out if the building. Ran X-ray scan machine.
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