Rehabilitation Admissions and Compliance Specialist

Terri Schneider

**** ****** ***** ** ******, OH *5750 740-***-**** *******@*****.***

Professional Summary

Adaptable healthcare professional with over 35 years of experience, accustomed to the continuous integration of new health care delivery systems and restructuring of work in an increasingly complex regulatory environment. Strong relationship and leadership building skills with an excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

Skills

Independent judgment and decision making

Medical education/terminology

Quality improvement competency

EMR/EHS experience

Clinical documentation and auditing

Data assessment/analysis

Well-versed in insurance

Problem resolution

MS Office

Excellent multi-tasking ability

Staff Management

Organizational skills

Work History

Admissions/Marketing Coordinator 2014 - Present

Harmar Place Rehabilitation and Extended Care

401 Harmar St, Marietta, OH 45750

Direct interaction with case managers, Physicians, and potential clients to achieve needed services for acute rehabilitation.

Engagement/education of staff on admission criteria and Medicare compliance

Planning and achievement of goals/ objectives through continuous quality improvement initiatives

Initiation and cultivation of long-term relationships by reviewing customer survey information to prioritize areas of improvement.

Assessment of information for identifying clients who would benefit from services offered by the facility using EMR (EPIC/Soarian), in person or telephone interviews with patients and family members.

Market rehab program by providing informational brochures, conducting tours, and visiting facilities for the cultivation of prospective clients.

Initiation of the audit process to evaluate the thoroughness of documentation and maintenance of facility standards.

Ad hoc report preparation- collecting, analyzing, summarizing data trends to improve patient outcomes and facility growth.

Oversight of all aspects of data collection for Inpatient Rehabilitation Facility Patient Assessment Instrument (IRF-PAI), ensuring the presence of supporting documentation, correct coding, and timely submission to Centers for Medicaid and Medicare Services (CMS)

Verification of insurance prior to admission from private insurance carriers or Medicare/Medicaid

Continuous oversight of unit census while adhering to Medicaid compliance.

Maintain unit census at or above 90% while consistently reviewing patient acuity.

Continual improvement of knowledge, skills, and performance-based on feedback and self-identified professional developmental needs

Assisted inpatient admission process based on federal and state laws.

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity

Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Identified issues, analyzed information, and provide solutions to problems.

Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Activity Director 2000 -2014

Camden Clark Medical Center

800 Garfield Ave, Parkersburg, WV 26101

Implemented, directed & conducted activities in accordance with stated & federal regulations and patient’s individual plan of care.

Oversight of department budget.

Management of department supply orders.

In-servicing of staff.

Leadership

Top leader in Marketing/Sales for UCH

Caregiver Award from Alzheimer's Association

Alzheimer's Fund-raising & walk committee

Fund-raising for American Cancer Society

Fund-raising for Humane Society

Education

Parkersburg High School, Parkersburg WV

Washington State Community College, Marietta OH-General Studies

WVU-P, Parkersburg WV-General Studies

References

Beth Custer - Camden Clark Medical Payer Specialist 304-***-****

Nancy Davis - Strecker Cancer Center Nurse 304-***-****

Joanna Ramey - Camden Clark Medical Center Case Manager 740-***-****

Kathy Heater - Speech Therapist 304-***-****

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