Experienced RCM Team Lead with Billing, Collections, and Denial

ILANGEWARAN RUPUS NATHENIYAL

**A Lake Road, Kattukella, Kandy, Sri Lanka

Phone: +94-76-144-**** +94-75-293-****

Email: ***********@*****.***

PROFESSIONAL SUMMARY

Dedicated and results-oriented professional with 5 years of experience in Revenue Cycle Management

(RCM).

Currently serving as a Team Lead with strong expertise in collections, denial management, and accounts receivable (AR).

Proven ability to lead high-performing teams, manage complex billing operations, and maintain excellent client relations.

CORE COMPETENCIES

RCM Expertise – End-to-end Revenue Cycle Management including Billing, AR Calling, and Collections.

Operational Leadership – Team management, workflow planning, and process optimization. Denial Management – Analyzing and resolving claim denials to maximize revenue recovery. Communication – Fluent in English, Tamil, Sinhala, and French. Technical Skills – Advanced computer knowledge and professional graphic design skills. PROFESSIONAL EXPERIENCE

Invoisync May 2024 — Present

Team Lead

• Lead and mentor the operations team to ensure high productivity and accuracy in RCM tasks.

• Oversee daily billing workflows and manage schedules for project delivery. Senior Billing and Coding Analyst May 2024 — September 2024

• Managed specialized billing and coding for healthcare providers with a focus on AR calling and collections.

• Conducted denial management and accounts receivable follow-ups to ensure financial accuracy. Legacy Healthcare (Pvt) Ltd 2022 — 2024

RCM Specialist

• Managed billing, collections, AR, and denial follow-ups for insurance claims

• Communicated with insurance providers to resolve claim discrepancies and denials

• Assisted in training new hires and improving team workflow efficiency

• Gained hands-on experience across full RCM processes, including billing, collections, AR management, and denial resolution

EDUCATION & QUALIFICATIONS

• HND in Management – Successfully completed

• Professional Graphic Design – Successfully completed

• Marketing & Production Training – Successfully completed

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