ASHLEY SPOLTER
**** ********** ***, ** ****, CA *1942 949-***-**** *************@*****.***
PROFESSIONAL SUMMARY
Compassionate and detail-oriented Case Manager with experience supporting individuals with developmental disabilities across residential, clinical, and community-based settings. Currently pursuing a Master of Social Work at Capella University, with a solid foundation in behavioral interventions, crisis management, and client advocacy. Skilled in coordinating care, connecting clients to resources, and collaborating with interdisciplinary teams to promote independence and quality of life. Known for strong documentation practices, adaptability, and building trusting relationships with clients and families.
CORE SKILLS
• Case Management & Care Coordination
• Interdisciplinary Collaboration
• Client Advocacy & Resource Navigation
• Community Integration Support
• Crisis Intervention & De-escalation
• Medication Administration
• Behavioral Intervention (ABA, PRT, DTT, NET, SBT)
• Disability Services & Support
• Documentation & EHR Systems
• Time Management & Multitasking
• Individualized Behavior Plan Development
• Communication & Relationship Building
EDUCATION
Master of Social Work (MSW) Capella University In Progress
Postbaccalaureate Coursework in Special Education CSU Fullerton Jan 2017 – April 2018
Bachelor of Science, Child & Adolescent Studies CSU Fullerton Jan 2014
PROFESSIONAL EXPERIENCE
CFS/ILS Case Manager Self Determined Futures, San Diego, CA June 2025 – Present
Deliver comprehensive case management services to individuals with developmental
disabilities, facilitating goal achievement and independent living.
Fiercely advocate for clients’ rights and equitable access across complex healthcare and
social service systems.
Assess client needs to facilitate targeted resource referrals, connecting individuals with
vital community support networks.
Coordinate essential services and care plans among families, interdisciplinary service
providers, and community agencies to ensure continuity of care.
Behavior Management Assistant Abeita & Associates, Tustin, CA August 2024 – April 2025
Provided ongoing case management and behavioral consultation to day program staff and
group home personnel to ensure consistent care delivery.
Drafted and implemented targeted Behavior Plans to address complex behavioral
challenges.
Wrote comprehensive Quarterly and Annual Reports to track client progress and
treatment efficacy for state and agency review.
Lead Direct Support Professional & Behavior Support Merakey & Maxim Health Care Staffing
June 2023 – June 2024
Directed daily group home operations, ensuring adherence to state regulatory
requirements and delegating tasks to support staff.
Spearheaded crisis intervention strategies and de-escalation techniques during behavioral
emergencies to maintain resident safety.
Maintained behavioral documentation, ensuring shift notes, EHR entries, and daily
reports to senior management were completed accurately and on time.
Administered medications securely and supported residents with activities of daily living to
promote community integration.
Registered Behavior Technician (RBT) Instepps, Evolutions, & The Center for Behavioral
Sciences May 2018 – March 2023 (Consolidated experience across three clinical agencie
providing comprehensive behavioral support)
Provided intensive 1:1 ABA Therapy to children, teens, and adults with Autism and
developmental disabilities across home, clinic, and community settings.
Implemented evidence-based teaching strategies—including PRT, DTT, NET, and
SBT—to achieve individualized behavioral and developmental goals.
Executed crisis intervention strategies during behavioral emergencies to ensure client and
staff safety.
Special Education Instructional Aide Irvine Unified School District, Irvine, CA May 2015 –
December 2021
Instructed and supported students with special needs in acquiring basic living skills and
academic milestones through small group math and language arts instruction.
Supervised students on community outings to foster social integration & life skills application