Detail-Oriented Part-Time Receptionist with Medical Terminology

Kamiyah Parker

Jacksonville, FL

Professional Summary

I'm a detail-oriented administrative and customer service professional with experience in healthcare scheduling, office administration, sales, and retail support. Skilled in managing appointments, handling high-volume communication, and providing efficient customer service in fast-paced environments. With a strong background in data entry, confidentiality

(HIPAA-compliant settings), and client coordination. Seeking a remote position where strong communication, organization, and reliability can support team operations and client satisfaction.

Willing to relocate to: Jacksonville, FL

Work Experience

Life Insurance Representative

Primerica Jacksonville, FL

December 2025 to Present

• Educate clients on basic financial concepts including budgeting, debt management, and financial planning

• Promote and sell financial products such as term life insurance, investments, and prepaid legal services

• Conduct one-on-one consultations to assess client financial needs and goals

• Build and maintain client relationships through networking, referrals, and follow-ups

• Assist clients in developing personalized financial strategies for long-term stability

• Participate in training sessions to develop sales, communication, and financial literacy skills

• Generate leads through community outreach, events, and social connections Scheduler Coordinator

Able Access Home Health Jacksonville, FL

December 2023 to Present

Dependable administrative associate with 2 years of experience supporting home health operations

• Coordinating patient visits and managing clinician schedules to ensure timely and efficient care.

• Communicating with patients, caregivers, and staff to confirm appointments and address scheduling needs.

• Maintaining accurate patient records and documenting changes in compliance with HIPAA and company policies.

• Handling administrative tasks such as data entry, filing, and managing office communications.

• Troubleshooting scheduling conflicts and adjusting assignments to meet patient and staff needs.

• Supporting office operations with inventory checks, supply management, and general administrative duties.

• Handle data entry, filing, and office communications to support smooth operational workflows. Administrative Assistant

patient focus physicians associates Jacksonville, FL November 2023 to Present

1. Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department.

2. Performs desktop publishing. Creates and develops visual presentations. 3. Establishes, develops, maintains and updates filing system. Retrieves information from files when needed. 4. Organizes and prioritizes large volumes of information and calls. 5. Sorts and distributes mail. Drafts written responses or replies by phone or e-mail when necessary. 6. Responds to regularly occurring requests for information. 7. Answers phones and takes messages or fields/answers all routine and non-routine questions. Works in cooperation with other departments to cover phones.

8. Acts as a liaison with other departments and outside agencies, including high-level staff. Handles confidential and non- routine information and explains policies when necessary. Sales Associate/ Stock

Rainbow Shops Jacksonville, FL

June 2021 to March 2023

Sales Associate at Rainbow Shops involves rounding up purchases, processing payments, stocking and organizing merchandise, as well as locating items for shoppers. Sales associates also keep an eye on fitting rooms and keep the store tidy and organized. And delivering outstanding customer service. Education

Upper secondary education

Englewood High School Jacksonville, FL

Skills

Spreadsheet conditional formatting Sales Computer operation Social media platforms Fluent Invoice processing Medical office experience Client interaction via phone calls Maintenance Microsoft Access Greeting customers Medical administrative support Appointment scheduling POS Managing patient records Report writing Leadership Microsoft Outlook Customer service

(3 years) Phone answering Russian Lead generation campaigns Report preparation Networking event prospecting QuickBooks Front desk Basic math Multitasking Multi-line phone systems Complaint handling Photocopying Confidential information handling Faxing Math Attention to detail Phone communication Email outreach prospecting Order assistance Notion Spreadsheet data validation Scanning Organizational skills Writing skills Personal assistant experience CPR Administrative experience - Administrative experience (1-2 years) Office Administration Phone call management Google Docs Microsoft Excel Microsoft Word Outbound calling Home health Medical receptionist Empathy Windows Communication skills Customer service management Home care experience Hospitality Providing product information Patient service Customer service Office management Retail sales Data entry Home care Presentation Skills Value- based selling Customer inquiry handling Administrative experience within healthcare Data sorting Typing Upselling Productivity software Spreadsheet design Customer complaint resolution Microsoft Office Phone etiquette Cash handling Interpersonal communication Retail Sales Computer skills Spreadsheet charts Customer support ticket management Time management (3 years) Spreadsheet formulas Microsoft Powerpoint TikTok Calendar management Teamwork Medical terminology Filing CRM software Word processing Communication skills (3 years) Data cleaning Multi-Task (3 years) Social media management Bilingual Customer relationship building Working with large datasets in spreadsheets Feature-benefit selling File organization Product demos Office equipment routine maintenance Customer service (2 years) Driving Active listening Cash register Time management Medical records Mobile devices Task prioritization Social media content Record keeping Guest services

Languages

Russian - Fluent

Bilingual - Beginner

English

Certifications and Licenses

Driver's License

BLS Certification

Additional Information

Authorized to work in the US for any employer

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