Transportation Dispatcher
Resume:
Raul
Enriquez
Roselle, NJ *****
**********@*****.***
Transportation professional with 8+ years of progressive experience in dispatch, fleet coordination, intermodal drayage, and route optimization across the NJ/NY/PA tri-state area. Proven ability to manage high-volume FTL, LTL, and container movements while ensuring FMCSA/DOT compliance, on-time performance, and cost control.
Experienced in port operations, HOS monitoring, real-time tracking, detention/demurrage mitigation, and customer/carrier relationship management. Bilingual English/Spanish with strong leadership presence in fast-paced transportation environments. Skills
● Lead Dispatch & Fleet Coordination (80+ Drivers)
● FTL, LTL & Intermodal Drayage Operations
● Port & Marine Terminal Scheduling
● Route Optimization & Capacity Planning
● FMCSA / DOT / HOS Compliance
● ELD & TMS Systems (Profit Tools, PortPro, Tripmaster)
● Customer & Carrier Relations
● Detention & Demurrage Prevention
● Freight Documentation (BOL, Manifests, customs)
● Driver Performance & Payroll Systems (E-Time, ABC)
● Cost Control & Operational Efficiency
● Troubleshooting and reconciling discrepancies
● Microsoft Excel, Outlook & Reporting
Certifications
Certified Forklift Operator, Hosokawa Micron Powder System Languages
English and Spanish - Fluent professional
Work History
Intermodal Dispatcher / Operations Assistant
Harbor Freight, Newark, NJ February 2025 - Current
● Coordinate daily container drayage operations between NY/NJ marine terminals, customer facilities, and storage yards.
● Manage FTL, LTL, flatbed, and oversized equipment routing throughout the tri-state region.
● Monitor and reduce container detention and demurrage exposure through proactive scheduling and port tracking.
● Oversee driver HOS compliance in accordance with FMCSA and DOT regulations.
● Utilize Profit Tools, PortPro, and ELD systems to track freight, maintain accurate dispatch records, and monitor KPI performance.
● Provide real-time shipment updates to customers and resolve service disruptions or transit delays.
● Optimize dispatch planning to reduce idle time, improve turn times, and maximize driver productivity.
● Responsible for scheduling pick-up and delivery times while optimizing routes and maintaining all relevant data including delivery locations, and freight information. Truck Dispatcher / Router & Customer Service Rep
Sysco Food Service, Jersey City, NJ January 2023 - February 2025
● Dispatched high-volume daily delivery routes across NJ/NY metropolitan markets.
● Ensured drivers departed the terminal on schedule with accurate BOLs, invoices, and temperature-controlled freight documentation.
● Adjusted routes dynamically to accommodate traffic conditions, customer changes, time-sensitive deliveries, destination, and expected time of return.
● Managed driver logs, Tripmaster records, and DOT compliance documentation.
● Coordinated equipment allocation (reefers, dry vans, lift gates) based on load requirements.
● Maintained mileage, fuel, and operational cost records to support transportation reporting.
● Acted as primary communication liaison between drivers, warehouse teams, and customers via incoming phone
calls, two-way-radio, or email.
● Served as main communication contact to expedite or locate missing, misrouted, or delayed routes, or damaged merchandise.
Fleet Dispatcher & Customer Service
Allied Beverage Group (ABG), Elizabeth, NJ February 2020 - December 2022
● Supervised dispatch operations for a fleet of 80+ drivers servicing the NJ region.
● Assigned routes based on delivery windows, freight volume, distance, and profitability considerations.
● Ensured on-time performance while minimizing liability exposure and operational inefficiencies.
● Monitored HOS and maintained accurate daily log records.
● Strengthened customer relationships through proactive communication and service recovery.
● Coordinated with sales and warehouse teams to align transportation capacity with demand.
● Supported staffing, scheduling, and daily dispatch office operations.
Machine Operator / Inventory Control Specialist
Hosokawa Micron Powder Systems, Summit, NJ July 2016 - Feb 2020
● Managed inventory control, stock reconciliation, and material flow.
● Conducted audits and implemented systems to improve inventory accuracy.
● Operated forklifts, pallet jacks, and material handling equipment.
● Ensured OSHA safety compliance in warehouse
operations.
● Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
● Loaded and unloaded finished products in a timely manner to keep the manufacturing process running smoothly. Education
-Certificate of Electronic System Technician
Lincoln Technical Institute, Union, NJ February 2011
-Highschool Diploma
Abraham Clark HIgh School, Roselle, NJ June 2008
References
Available upon request
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