Results-driven Warehouse Operations
Manager with over 30 years of
experience in enhancing supply chain
logistics and driving operational
efficiency. Expertise in ERP, WMS, and
delivery management systems,
alongside strong project management
and budget oversight capabilities.
Proven track record in fostering
stakeholder relationships and team
leadership, while maximizing resource
utilization to support scalable
operations and profitability.
Adventist Health System
Corporate Director of Process Improvement and Systems USA 01/2024 to 08/2025
Adventist Health System
ISynergy Supply Chain Senior Manager WMS USA 04/2017 to 01/2024
DS Darryl
Stephens
***************@*****.***
Orlando, FL 32807
Summary
Skills
• Supply Chain Logistics
• Warehouse management
• Talent acquisition
• Teamwork
• Implementation
• Warehouse management systems
• Configuration management
• Operational optimization
• Process enhancement
• Project improvement
• Transportation coordination
• Project coordination
• Budget management
• Budget oversight
• Vendor management
• Resource allocation
• Change management
• Cross-functional collaboration
• Stakeholder engagement
• Team leadership
• Team management
• Staff management
Experience
Facilitate all operations systems selection, configuration, implementation, and training.
•
Executed organization-wide process enhancements, resulting in streamlined operations.
•
Partnered with cross-functional teams to optimize
operational efficiency and service delivery.
•
Evaluated operational procedures to optimize efficiency and productivity levels.
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Directed budget allocations to meet departmental goals and maximize resource efficiency.
•
Facilitated stakeholder meetings to align strategic goals and tackle organizational challenges.
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Coordinated task force for successful integration of Peoplesoft ERP with Tecsys WMS.
•
Contributed to board discussions regarding layout
construction and opening of Consolidated Service Center.
•
Configured and executed TECSYS warehouse management systems.
•
Configured and implemented warehouse management
software, enhancing operational efficiency across logistics.
•
Executed vendor and operations model selection for Tecsys healthcare platform, aligning technology with operational needs.
•
Developed strategic plans aligning supply chain objectives with business goals.
•
Streamlined logistics and distribution workflows through process improvements.
•
Reviewed inventory management systems, improving
accuracy and optimizing stock management processes.
•
Graduate
Kathleen Senior High
FL
Marketing Management, General
Studies, 01/1980
Certified Train the Trainer - Power
Industrial Equipment (License Expired)
Adventist Health System / Robert Half
Senior WMS Systems Analyst Supply Chain USA 01/2017 to 04/2017
TECSYS Inc.
International WMS Consultant Montreal, Canada
08/2012 to 01/2017
Scholastic Book Fairs
WMS Process and Systems Specialist FL, USA 12/2007 to 08/2012
Menlo Worldwide
Project Manager FL, USA 01/2003 to 01/2006
• Goal setting
• Change management
• Staff development
• Training
• User training
• Training supervision
• Performance improvements
• Performance improvement
• Management team building
• Strategize business plans
• Relationship management
• Relationship building
• Policy/program development
• Problem-solving
• Operational efficiency
• Schedule management
• Team leadership
• Written communication
• Performance improvement
• Upgrades
• Change management
• Recruitment
• Training supervision
• Problem-solving
• Written communication
Education
Certifications
Provided training and support for PeopleSoft ERP and Tecsys WMS configuration.
•
Configured and implemented Tecsys WMS, enhancing
operational efficiency.
•
Supported selection and implementation of warehouse management systems (WMS), contributing to optimal
operational performance.
•
Conducted comprehensive training sessions for WMS, promoting user adoption and enhancing system utilization.
•
Delivered training and support on PeopleSoft ERP, facilitating smooth integration across departments.
•
Configured and implemented Tecsys WMS for diverse clients, enhancing operational efficiency.
•
Conducted on-site analysis for layout and system
configuration, aligning with client requirements.
•
Delivered training and support for WMS software utilization, ensuring client teams achieved operational readiness.
•
Leveraged 25 years of domestic experience and over 3 years of international expertise in WMS consulting.
•
Configured and supported Manhattan WM software package installations to ensure seamless integration and
functionality.
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Trained staff on Manhattan WMS application, enhancing their skills for effective warehouse management.
•
Standardized operational processes, resulting in improved workflow and reduced errors.
•
Conducted client consulting and analysis to design tailored WMS solutions addressing specific client requirements.
•
Oversaw application of Manhattan warehouse management system for operational efficiency.
•
Managed operations support for warehouse management system projects to enhance system functionality.
•
Administered system performance and security for the organization.
•
Con-way - Menlo Worldwide
Project Manager FL, USA 01/2003 to 01/2006
Local Charity Volunteer, United Way Supporter
References available upon request.
Simultaneously managed multiple projects with competing deadlines.
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Managed project timelines, ensuring strict adherence to delivery schedules.
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Coordinated communication between stakeholders and project teams to ensure alignment on project objectives.
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Facilitated regular meetings to monitor project progress and promptly address issues.
•
Identified process improvements that enhanced operational efficiency across projects.
•
Established partnerships with teams, vendors, and
contractors to enhance collaboration and project outcomes.
•
Provided guidance to team members on assigned tasks and responsibilities.
•
Collaborated with senior management on strategic planning initiatives for ongoing projects.
•
Utilized Manhattan WMS application for warehouse
management operations.
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Websites, Portfolios, Profiles
• www.linkedin.com/in/darrylstephens
Activities and Honors
References